eMails with multiple recipients slow to send

Mail
1

Having an issue with emails with multiple recipients. The more recipients, the bigger the problem. When I hit send, the whole program just hangs. A few seconds for two-five recipients, but when I have 100 BCC’s it can take several minutes to send,

Been like this for quite a few releases at this point, I was hoping it would get fixed but it seems a persistent problem.

2

Could possible be an optional installed eg: Antivirus email outgoing mail scanning checking in the background for any viruses on the way out in eM Client.

3

Thanks for the reply, but I do not think that is it. I’ve been using Eset and eMclient for many years, plus my first install is eMclient and it usually takes me quite a few days before I get around to installing eset.

4

I’ve been using Eset and eMclient

I would for a test though just to rule it out, to completely disable ESET (Internet Security) and then close and reopen eM Client V9 and see if it makes any difference.

Failing that check you have the latest version of eM Client for Windows or Mac. Latest versions of eM Client V6, 7, 8 & 9 are on the version history page.

Suggest to be using at least “the latest V8” with Windows 10 or Big Sur OS 11.

If you do upgrade, backup first via “Menu / Backup”. Then once backed up, close eM Client and d/l the update and install the update. L

Btw What version of eM Client are you currently running and do you have Windows or Mac and what version OS is it.

5

I get the same issue, the more recipients there are the slower it is to finish the send, even with a simple text message. I have no 3rd party security software.

6

I disabled mine and got the same thing. I do notice that it seems to get worse the longer I’ve had emclient up and running. When I first restart it can send a multiple recipient fairly normally but if it’s been up a couple days and I send to ten recipients it can take a full minute.

7

I had a similar problem with V9 until today. It was an issue with updating the Recipients History.

Try disabling this function, and see if there is any difference.
You will find the setting in Menu > Settings > Mail > Compose > Recipients History. Just untick the option and click on Save & Close.
Steve

8

Try disabling this Recipients History, and see if there is any difference.
You will find the setting in Menu > Settings > Mail > Compose > Recipients History. Just untick the option and click on Save & Close.
Steve

9

Interesting. I rely pretty heavily on my recipient auto-complete. Hopefully someone from emClient is watching and can get this fixed.

10

this is becoming a huge problem for me. I run the IT of a company and it seriously takes 5 minutes to send an email to the entire company. and im cut off from the rest of my email while its doing so.

I send an email out saying such and such server is being restarted but i have to plan for like 15 minutes to be able to get the email out and allow users to plan.

Honestly I think EM has gone downhill since 8 was released. I went to 8 as soon as it was released. went back to 7 and stayed there for a long time. really liked it. just recently decided to take the plunge again and try the new version and its not been working out that great

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