Emails sent via Gmail Alias being reported as SPAM

Mail
1

When sending emails via an Alias in my Gmail account through EMClient a high number of my mails are marked as SPAM.
When sending using the exact same alias directly in my gmail account through a browser, the emails are sent fine.
I can only add one image as a new user, so here is the one sent via emclient. When sent via Gmail web I get a score of 10/10

Screenshot 2022-12-16 174849
Screenshot 2022-12-16 1748491453×955 148 KB

2

I can confirm that this problem still exists with emails sent from aliases of a Gmail account only when sent via eM client:

Example:

  • main.account (at) gmail
  • alias (at) otherdomain set as “set from” in Gmail UI using otherdomain.com SMTP server.

Results:

  • email sent as alias (at) otherdomain from the Gmail web ui is correctly sent using otherdomain SMTP server. SPF, DMARC and DKIM = pass. Mail is sent to inbox of recipient.

  • email sent as alias (at) otherdomain (Gmail alias) from eM client is sent using the gmail.com SMTP server directly. Results: SPF, DMARC and DKIM = fail or unknown. Mail ends up in Junk.

Is this an issue on your end or is something done incorrectly by Gmail?

3

Thanks for the update, I sadly had to give up on Emclient because of this issue.

4

Also giving up on em client for this reason. We can send email fine from gmail browser, but not from em client. The SPF Header is failing when we send emails from the emclient.

Good luck, but I do not see how anyone can use em client with GMail when you never know if an email will pass the SPF check.

5

SPF is a setting on your email provider’s server.

All you need to do is ask them to update the settings.