Emails "disappear"

[MarathonMax]

It appears that the question has been asked before but not answered. I have two imap accounts and emails “disappear” … they are not moved to spam nor trash … they just disappear from the inbox.

what am I missing here ?

[cyberzork]

I have two imap accounts and emails “disappear” … they are not moved to spam nor trash … they just disappear from the inbox.

If you have eM Client V10, then if the missing IMAP account messages are not in the spam or trash folder, then either they are in “another Category Inbox tab”, or they could have been “moved to other Account Folders”.

See my post below for how to check both.

Not receiving all Outlook messages

You might possibly then have eg: Categories enabled and the missing emails are in other Inbox Tabs. See the following eM Client Blog. Now if your Outlook emails online are not in a Category Inbox Tab, then you might have possibly accidentally moved them to another eM Client account mail folder in which case try doing a Search for them in All Folders as per below. Go to the search field at the top centre, and select “All Folders” in the dropdown field, and then type a search for text that yo…

[blackdogsdad]

Thanks: I just had the exact same problem and unchecking “Categories” allowed the disappearing emails to reappear.
I’d never had this problem before but just changed my PC so reinstalled eMClient - it must have defaulted to Categories being enabled.
Thanks again.