email too big causing error - - why????? says 5.3.4 ???? zipped file = 74,359kb

Frequently Asked Questions
1

I am trying to send a zipped file that is 74,359kb and error comes back that the file is to big 5.3.4 What does this mean?  How can I fix?

2

Hi Mel, this means the file exceeds the maximum limit that can be sent over your mail server, the limit on the server is usually about 20MB, your file exceeds this limit. Maybe use some common file sharing service and send a link for download to your server.

However please note this restriction is setup on your mail server not in the application, so in case you’d like to check up on options on how to raise the limit, please check with your mail service vendor’s support in order to resolve the issue.

Thank you,
Paul