Email message that cannot be deleted

#1

Hi,

I use eM Client 9.2.1222 and the mail server is Gmail.

I cannot delete a conversation (3 messages) in my inbox. I cannot move it either to another folder. In fact, I initially already moved it to a local folder and I see it there too. This is weird as I never had this problem before.

I do not get any error message. I just see that the messages are not deleted. It seems they will stay in my inbox for ever. The conversation does not appear anymore in the inbox of my iPhone.

Please help,

Jean-Luc

#2

Close eM Client and open a Windows Command Prompt. Not a powershell, but a command prompt.

Paste in this command:
"C:\Program Files (x86)\eM Client\MailClient.exe" /dbrepair

When that is done, restart eM Client.

2 Likes
#3

Thank you, Gary.

Working fine now!

Jean-Luc