Email message that cannot be deleted


I use eM Client 9.2.1222 and the mail server is Gmail.

I cannot delete a conversation (3 messages) in my inbox. I cannot move it either to another folder. In fact, I initially already moved it to a local folder and I see it there too. This is weird as I never had this problem before.

I do not get any error message. I just see that the messages are not deleted. It seems they will stay in my inbox for ever. The conversation does not appear anymore in the inbox of my iPhone.

Please help,


Close eM Client and open a Windows Command Prompt. Not a powershell, but a command prompt.

Paste in this command:
"C:\Program Files (x86)\eM Client\MailClient.exe" /dbrepair

When that is done, restart eM Client.


Thank you, Gary.

Working fine now!


In my favorites folder “deleted items” there are 5 mails that cannot be deleted; 3 of them are marked as unread at the same time. That is why the banner on the favorites folder “unread” shows 3 unread mails, although this folder does not contain any mails.
Attempts to repair the database have not solved the problem.

How can I fix this?

Best regards.

I forgot to mention that I use MacOS, so the solution does not help.

On the Mac, quit eM Client and open a Terminal. Paste in this command:

/Applications/eM\\ Client /dbrepair


Thank you, that resolved the issue.