Email content from eBay not displaying

I am running an evaluation copy of emClient before buying. I’m not sure if this is the right place for pre-purchase queries, but I can’t find anywhere else. Strange!

Generally everything in em Client works fine. BUT the email content from eBay traders does not display? All I get is:

– end Primary message -->

Dear rommie-g,

When viewed in Outlook, the email contains info about my purchase, tracking number, carrier, what to do in the event of a dispute, etc.

Obviously there is a problem. What do I do?

Just to be clear. Emails from eBay work fine. The problem is with eBay traders - i.e. from