Email attachments

1

I am having problems with one recipient being able to receive attachments to the email I am trying to send. I have tried many times to send in jpeg format and most recently, in pdf format. They are NOT receiving the emails or the attachments.

I recently had to re-send a form to my employer’s HR department, I scanned the form, saved it as a pdf, and attached it to my email. I sent it and received confirmation of it being received. I also tried to send the same attachments to myself and I was successful.

Why am I having this problem??

Please advise.

2

Unless you have received a message to say the email could not be delivered, then it has been received by their server.

They should check their spam folder.

3

Thanks,

Gary, sometimes, the email with the attachment would go to my outbox and remain there. When I sent the email today again as a pdf file, it showed up in my sent folder. However, I was told that it doesn’t mean that it was received. When I called the recipient, he had NOT gotten the email.

Have any more explanation Gary?

Could my settings be the problem?