I was using eM client on my previous Windows 10 laptop. I’m now on Windows 11, new laptop. eM crashes quite frequently. I don’t see any consistent patterns of what was happening at the time of the crash.
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: MailClient.exe
P2: 9.0.1361.0
P3: 61e1d74c
P4: StackHash_e56e
P5: 10.0.22000.527
P6: 4ae92803
P7: c0000374
P8: PCH_F4_FROM_ntdll+0x00074FEC
P9:
P10:
Attached files:
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.d9ad555f-9146-441b-baa0-e5bae3638159.tmp.dmp
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.6be59b58-d1c7-4f53-91bc-51734fd4d808.tmp.WERInternalMetadata.xml
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.905aa967-2ebd-49d9-9517-aae9c440b09b.tmp.xml
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.44d87077-d24b-477a-a3d3-34368095fa0a.tmp.csv
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.1cde06de-4e9e-426c-bf23-2c98656ca57a.tmp.txt
These files may be available here:
\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_MailClient.exe_f2dff6f1059d6f037d696a61dad4bd42d94f48_d96d82d1_61bd1ec6-7c7c-4f0f-8135-366b66b8ba1f
Analysis symbol:
Rechecking for solution: 0
Report Id: ff052ea3-63f7-44a6-9d62-b2698baf2fd2
Report Status: 268435456
Hashed bucket: ed9edb8273416481b5181b257a3e2769
Cab Guid: 0