eM crashes on startup - System.NotSupportedException: Specified method is not supported.

The following error occurs when ever I open the program and I can’t get in to do anything.
I had noticed that my calendar was not upated on my desktop today after I made changes in my calendar on my iphone earlier today.  I chose to to a repair on the calendar account and the error occured after this repair.
I use office 365 (that hosts my own domain name) and exchange.
Any ideas or help ?  As of now I can’t access all the emails or work I did today.
thank you

eM Client (6.0.21372.0)

Windows: Microsoft Windows NT 6.2.9200.0, Framework: 4.0.30319.34209

The following error has occurred:

System.NotSupportedException: Specified method is not supported.

   at MailClient.Storage.Application.Folder.get_MailItems()

   at MailClient.Protocols.Common.ItemSynchronizer`2.<>c__DisplayClass30.<>c__DisplayClass35.b__2c(WorkerStatus
status, CancellationToken cancellationToken)

   at MailClient.Protocols.Exchange.ExchangeGenericCommand.Execute(WorkerStatus status)

   at MailClient.Commands.Command.Process(WorkerStatus status)

   at MailClient.Commands.SynchronizationQueue.ThreadWorker(Object threadData)

   at System.Threading.ThreadHelper.ThreadStart_Context(Object state)

   at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)

   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)

   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)

   at System.Threading.ThreadHelper.ThreadStart(Object obj)

 

 

" rel=“nofollow”>http://emclient.com/ns/report">;

 

    eM
Client

   6.0.21372.0

 

 false

 

   Microsoft Windows NT 6.2.9200.0

   4.0.30319.34209

 

 

    System.NotSupportedException

   Specified method is not supported.

   MailClient

   

     

       

         MailClient.exe

         100677234

         MailClient

         MailClient.Storage.Application.Folder

         get_MailItems

         

       

       f

       a96c86

     

     

       

         MailClient.exe

         100697506

         MailClient

         MailClient.Protocols.Common.ItemSynchronizer`2+<>c DisplayClass30+<>c DisplayClass35

         <EnqueueSynchronize>b__2c

         

           

             MailClient

              MailClient.Commands.WorkerStatus

             status

           

           

             MailClient

             System.Threading.CancellationToken

             cancellationToken

           

         

       

       1b1

       3d0

     

     

       

         MailClient.exe

         100667890

         MailClient

         MailClient.Protocols.Exchange.ExchangeGenericCommand

         Execute

         

            

             MailClient

             MailClient.Commands.WorkerStatus

             status

           

         

       

       96

        179

     

     

       

         MailClient.exe

         100664007

         MailClient

         MailClient.Commands.Command

         Process

         

           

             MailClient

             MailClient.Commands.WorkerStatus

             status

           

         

       

       15

       53

     

     

       

         MailClient.exe

          100664060

         MailClient

         MailClient.Commands.SynchronizationQueue

         ThreadWorker

         

           

             mscorlib

             System.Object

             threadData

           

         

       

       8c

       11a

     

     

       

         mscorlib.dll

         100669371

         mscorlib

         System.Threading.ThreadHelper

         ThreadStart_Context

         

           

             mscorlib

             System.Object

             state

           

         

       

        25

       9b

     

     

       

         mscorlib.dll

         100668988

         mscorlib

         System.Threading.ExecutionContext

         RunInternal

         

           

             mscorlib

             System.Threading.ExecutionContext

             executionContext

           

           

             mscorlib

             System.Threading.ContextCallback

             callback

           

           

             mscorlib

             System.Object

             state

           

           

             mscorlib

              System.Boolean

             preserveSyncCtx

           

         

       

       70

       a6

     

     

       

          mscorlib.dll

         100668987

         mscorlib

         System.Threading.ExecutionContext

         Run

         

           

             mscorlib

             System.Threading.ExecutionContext

             executionContext

           

           

             mscorlib

             System.Threading.ContextCallback

             callback

           

           

             mscorlib

             System.Object

              state

           

           

             mscorlib

             System.Boolean

             preserveSyncCtx

           

         

       

       0

       15

     

     

       

         mscorlib.dll

         100668986

         mscorlib

         System.Threading.ExecutionContext

         Run

         

           

             mscorlib

             System.Threading.ExecutionContext

             executionContext

           

           

             mscorlib

             System.Threading.ContextCallback

             callback

            

           

             mscorlib

             System.Object

             state

           

         

       

       2b

       40

     

     

       

         mscorlib.dll

         100669368

         mscorlib

         System.Threading.ThreadHelper

         ThreadStart

         

           

             mscorlib

             System.Object

             obj

            

         

       

       f

       4d

     

   

   

 

 

   

     MailClient.exe

      C:\Program
Files (x86)\eM Client\MailClient.exe

     MailClient.exe

     MailClient.exe

     6.0.21372.0

     eM Client

     eM Client

     6.0.21372.0

     False

     False

     False

     False

     False

     Language Neutral

   

   

     ntdll.dll

     C:\Windows\SYSTEM32\ntdll.dll

     ntdll.dll

      ntdll.dll.mui

     6.3.9600.17031
(winblue_gdr.140221-1952)

     NT Layer DLL

     Microsoft® Windows® Operating System

     6.3.9600.17031

     False

     False

     False

     False

     False

     English (United States)

   

   

     MSCOREE.DLL

     C:\Windows\SYSTEM32\MSCOREE.DLL

     mscoree.dll

     mscoree.dll

     6.3.9600.16384
(winblue_rtm.130821-1623)

     Microsoft .NET Runtime Execution
Engine

     Microsoft® Windows® Operating System

     6.3.9600.16384

     False

     False

     False

     False

     False

     English (United States)

   

   

     KERNEL32.dll

     C:\Windows\SYSTEM32\KERNEL32.dll

     kernel32

     kernel32

     6.3.9600.17031 (winblue_gdr.140221-1952)

     Windows NT BASE API Client
DLL

     Microsoft® Windows® Operating System

     6.3.9600.17031

     False

     False

     False

     False

     False

     English (United States)

   

   

     KERNELBASE.dll

     C:\Windows\SYSTEM32\KERNELBASE.dll

     Kernelbase.dll

     Kernelbase.dll.mui

     6.3.9600.17031
(winblue_gdr.140221-1952)

      Windows
NT BASE API Client DLL

     Microsoft® Windows® Operating System

     6.3.9600.17031

     False

     False

     False

     False

     False

     English (United States)

   

   

     ADVAPI32.dll

     C:\Windows\SYSTEM32\ADVAPI32.dll

     advapi32.dll

     advapi32.dll.mui

     6.3.9600.16384
(winblue_rtm.130821-1623)

     Advanced Windows 32 Base API

     Microsoft® Windows® Operating System

     6.3.9600.16384

     False

     False

     False

     False

     False

     English (United States)

   

   

     msvcrt.dll

     C:\Windows\SYSTEM32\msvcrt.dll

     msvcrt.dll

     msvcrt.dll

     7.0.9600.17415
(winblue_r4.141028-1500)

     Windows NT CRT DLL

     Microsoft® Windows® Operating System

     7.0.9600.17415

     False

     False

     False

     False

     False

     English (United States)

   

   

     sechost.dll

     C:\Windows\SYSTEM32\sechost.dll

     sechost.dll

     sechost.dll.mui

     6.3.9600.16384
(winblue_rtm.130821-1623)

     Host for SCM/SDDL/LSA Lookup
APIs

     Microsoft® Windows® Operating System

      6.3.9600.16384

     False

     False

     False

     False

     False

     English (United States)

   

   

     RPCRT4.dll

     C:\Windows\SYSTEM32\RPCRT4.dll

     rpcrt4.dll

     rpcrt4.dll.mui

     6.3.9600.16384
(winblue_rtm.130821-1623)

     Remote Procedure Call
Runtime

     Microsoft® Windows® Operating System

     6.3.9600.16384

     False

     False

     False

     False

     False

     English (United States)

   

   

     SspiCli.dll

     C:\Windows\SYSTEM32\SspiCli.dll

     security.dll

     security.dll

     6.3.9600.17415 (winblue_r4.141028-1500)

     Security Support Provider
Interface

     Microsoft® Windows® Operating System

     6.3.9600.17415

     False

     False

     False

     False

     False

     English (United States)

   

   

     CRYPTBASE.dll

     C:\Windows\SYSTEM32\CRYPTBASE.dll

     cryptbase.dll

     cryptbase.dll

     6.3.9600.17415
(winblue_r4.141028-1500)

      Base
cryptographic API DLL

     Microsoft® Windows® Operating System

     6.3.9600.17415

     False

     False

     False

     False

     False

     English (United States)

   

   

     bcryptPrimitives.dll

     C:\Windows\SYSTEM32\bcryptPrimitives.dll

     bcryptprimitives.dll

     bcryptprimitives.dll

     6.3.9600.17415
(winblue_r4.141028-1500)

     Windows Cryptographic Primitives
Library

     Microsoft® Windows® Operating System

     6.3.9600.17415

     False

     False

     False

     False

     False

     English (United States)

   

   

     mscoreei.dll

     C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscoreei.dll

     mscoreei.dll

     mscoreei.dll

     4.0.30319.34209 built by:
FX452RTMGDR

     Microsoft .NET Runtime Execution
Engine

     Microsoft® .NET Framework

     4.0.30319.34209

     False

     False

     False

     True

     False

     English (United States)

   

   

     SHLWAPI.dll

     C:\Windows\SYSTEM32\SHLWAPI.dll

     SHLWAPI

     SHLWAPI.DLL.MUI

     6.3.9600.16384
(winblue_rtm.130821-1623)

     Shell Light-weight Utility
Library

      Microsoft® Windows® Operating
System

     6.3.9600.16384

     False

     False

     False

     False

      False

     English (United States)

   

   

     combase.dll

     C:\Windows\SYSTEM32\combase.dll

     COMBASE.DLL

      COMBASE.DLL.MUI

     6.3.9600.16384
(winblue_rtm.130821-1623)

     Microsoft COM for Windows

     Microsoft® Windows® Operating System

      6.3.9600.16384

     False

     False

     False

     False

     False

     English (United States)

   

   

     USER32.dll

     C:\Windows\SYSTEM32\USER32.dll

     user32

     user32

     6.3.9600.16384
(winblue_rtm.130821-1623)

     Multi-User Windows USER API Client
DLL

     Microsoft® Windows® Operating System

     6.3.9600.16384

     False

     False

     False

     False

     False

     English (United States)

   

   

     GDI32.dll

     C:\Windows\SYSTEM32\GDI32.dll

     gdi32

     gdi32

     6.3.9600.17415 (winblue_r4.141028-1500)

     GDI Client DLL

     Microsoft® Windows® Operating System

     6.3.9600.17415

     False

     False

     False

     False

     False

     English (United States)

   

   

     IMM32.DLL

     C:\Windows\system32\IMM32.DLL

     imm32

     imm32

     6.3.9600.17415
(winblue_r4.141028-1500)

     Multi-User Windows IMM32 API Client
DLL

     Microsoft® Windows® Operating System

     6.3.9600.17415

     False

     False

     False

     False

     False

     English (United States)

   

   

     MSCTF.dll

     C:\Windows\SYSTEM32\MSCTF.dll

      MSCTF

     MSCTF.DLL.MUI

     6.3.9600.16384
(winblue_rtm.130821-1623)

     MSCTF Server DLL

     Microsoft® Windows® Operating System

     6.3.9600.16384

     False

     False

     False

     False

     False

     English (United States)

   

   

     clr.dll

     C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll

     clr.dll

     clr.dll

     4.0.30319.34209 built by:
FX452RTMGDR

     Microsoft .NET Runtime Common Language Runtime -
WorkStation

     Microsoft® .NET Framework

     4.0.30319.34209

     False

     False

     False

     True

     False

     English (United States)

   

   

     MSVCR120_CLR0400.dll

     C:\Windows\SYSTEM32\MSVCR120_CLR0400.dll

     msvcr120_clr0400.dll

      msvcr120_clr0400.dll

     12.00.51670.34230 built by:
FX452RTMGDR

     Microsoft® C Runtime
Library

     Microsoft® Visual Studio® 12 CTP

     12.00.51670.34230

     False

     False

     False

     False

      False

     English (United States)

   

   

     mscorlib.ni.dll

     C:\Windows\assembly\NativeImages_v4.0.30319_32\mscorlib\d03a3ddcd6a395878751c5e90fa16915\mscorlib.ni.dll

     mscorlib.dll

     mscorlib.dll

     4.0.30319.34209 built by:
FX452RTMGDR

     Microsoft Common Language Runtime Class
Library

     Microsoft® .NET Framework

     4.0.30319.34209

     False

     False

     False

     True

     False

     English (United States)

   

   

     ole32.dll

     C:\Windows\SYSTEM32\ole32.dll

     OLE32.DLL

     OLE32.DLL.MUI

     6.3.9600.16384
(winblue_rtm.130821-1623)

     Microsoft OLE for Windows

     Microsoft® Windows® Operating System

     6.3.9600.16384

     False

     False

     False

     False

      False

     English (United States)

   

   

     kernel.appcore.dll

     C:\Windows\SYSTEM32\kernel.appcore.dll

     kernel.appcore.dll

     kernel.appcore.dll

     6.3.9600.17415
(winblue_r4.141028-1500)

     AppModel API Host

     Microsoft® Windows® Operating System

     6.3.9600.17415

     False

     False

     False

     False

     False

      English
(United States)

   

   

     uxtheme.dll

     C:\Windows\system32\uxtheme.dll

     UxTheme.dll

     UxTheme.dll.mui

     6.3.9600.16384
(winblue_rtm.130821-1623)

     Microsoft UxTheme Library

     Microsoft® Windows® Operating System

     6.3.9600.16384

     False

     False

     False

     False

     False

     English (United States)

   

   

     CBT_DLL.dll

     C:\Program Files\Acer\Acer Power
Management\CBT_DLL.dll

     CBT_DLL.dll

     CBT_DLL.dll

     7.0.8103.0

     CBT_DLL

     Power Management

     7.0.8103.0

     False

     False

     False

     False

     False

     Chinese (Traditional, Taiwan)

   

   

     saHook.dll

     c:\PROGRA~2\mcafee\siteadvisor\saHook.dll

     Email IM Annotation Hook

     saHook.dll

     3,7,2,191

     SiteAdvisor

     McAfee SiteAdvisor

     3,7,2,0

     False

     False

     False

     False

      False

     English (United States)

   

   

     OLEAUT32.dll

     C:\Windows\SYSTEM32\OLEAUT32.dll

     OLEAUT32.DLL

      

     6.3.9600.17560

     

     

     6.3.9600.17560

     False

     False

   &n

Hi Curtis, thank you for reporting this, do you think you could send us a copy of your eM Client database folders from your user/App Data/Roaming folder, for successfully replicating the issue in our automated testing environment?

If the database is too large to be sent over email, do you think you could upload the database to some common filesharing service, such as dropbox, mega or google drive? And submit the link for download to my email, mcgregor@emclient.com, along with a reference link to this forum topic?

Thank you,
Paul