For the past few days, eM Client has not been starting. Every time I try to launch it, an alert message appears saying that I need to restart the device, which I have obviously tried several times, but the issue still hasn’t been resolved.
jueves 02 julio 2026 :: 1851hrs (UTC +0100)
Hey @DaveCo
Before you do anything make a Backup: (Menu >Backup)
You can run a repair of the DataBase as it can help.
Eollow these instructions:
WINDOWS
Close eM Client and open a Windows Run window.
You do that by using the Win + R keys on your keyboard.
Paste in this command including the leading "
“C:\Program Files (x86)\eM Client\MailClient.exe” /dbrepair
When that is done, restart eM Client
+++++ +++++ +++++ +++++
MAC
Close eM Client and then “open the Terminal app via either Launchpad or
Utilities” on the Mac. Then Paste and run the following command.
/Applications/eM\ Client.app/Contents/MacOS/eM\ Client /dbrepair
Then reopen eM Client and see if the issue is gone .
¡Buena suerte!
¡Saludos desde Sevilla la soleada en España!
¡Mis mejores deseos y mantente a salvo!
Hablo español, luego portugués, inglés, francés y alemán
con conocimiento de varios otros idiomas.
Hi Dave, could you please share a screenshot of the alert message you’re seeing?
After several attempts, I reinstalled the application and fixed the issue. Thanks everybody for the assistance.