eM Client won’t start.

For the past few days, eM Client has not been starting. Every time I try to launch it, an alert message appears saying that I need to restart the device, which I have obviously tried several times, but the issue still hasn’t been resolved.

jueves 02 julio 2026 :: 1851hrs (UTC +0100)

Hey @DaveCo

Before you do anything make a Backup: (Menu >Backup)

You can run a repair of the DataBase as it can help.
Eollow these instructions:

WINDOWS

Close eM Client and open a Windows Run window.
You do that by using the Win + R keys on your keyboard.
Paste in this command including the leading "

“C:\Program Files (x86)\eM Client\MailClient.exe” /dbrepair

When that is done, restart eM Client
+++++ +++++ +++++ +++++

MAC

Close eM Client and then “open the Terminal app via either Launchpad or
Utilities” on the Mac. Then Paste and run the following command.

     /Applications/eM\ Client.app/Contents/MacOS/eM\ Client /dbrepair

Then reopen eM Client and see if the issue is gone .

¡Buena suerte!

¡Saludos desde Sevilla la soleada en España!
¡Mis mejores deseos y mantente a salvo!

[email protected]

Hablo español, luego portugués, inglés, francés y alemán
con conocimiento de varios otros idiomas.

2 Likes

Hi Dave, could you please share a screenshot of the alert message you’re seeing?

After several attempts, I reinstalled the application and fixed the issue. Thanks everybody for the assistance.