Email hosting information is provided at: https://www.imageway.com/?p=4321
Are their specific details that are missing from this webpage you would like to see added? Additionally, you always have the option of asking in this forum post about specific detailed information you want to know about or you can use the Imageway contact page to ask.
The cost of the service is based on the fact Imageway is offering a higher-end business class level email hosting solution. This includes a large feature set, some of which are not available at other places such as 2FA for IMAP/POP, or some which usually cost extra such as email archiving. When it comes to reliability Imageway offers geographic redundancy, which again most low cost email hosting will not offer, redundancy is usually limited to a single data center. Lastly, the prices are not based on a per user (email account) basis, you can create as many email accounts you want. Most high end hosting companies have started charging on a per account basis, which adds up in cost as you start adding more email accounts. Plus Imageway provides support which are knowledgeable and accessible, which tends to be lacking at the ultra low cost email hosting providers. All of those things add up to justify the price, Imageway is not trying to be a super low cost web hosting email hosting provider which usually lacks in many of the areas mentioned above to allow for the cheap costs. To see some additional standout Imageway features, look at the “Features” drop-down navigation on the Imageway website.
When I load the website it seems to load fairly fast. so I don’t see where it is excessively slow. I am sure if there is any slowdown (doesn’t load instantly) it is most likely due to distance (network latency), the chat widget, or the WAF which scans 5000+ rules for security.
The domain lookup link works fine for me. If you click some of the website functions and instead it takes you to the contact page, it most likely is due to the fact that function is not available from your country for security/abuse reasons. If you are interested in that website function I would use the contact form to ask to make that functionality available for your country since your interested in using it.
Yes the eM Client introduction video is great, along with eM Client itself. That is why Imageway is excited to partner with eM Client. Imageway worked with eM Client for several years to ensure that eM Client worked in the most reliable way with the Imageway email hosting services before making the partnership official. This means that Imageway support has a better ability to avoid and diagnose connection related issues should they come up with eM Client.
The 1-year subscription license for 3 seats with any package is one of the many special features listed under the “Features” section of the website.
I am sure some are more interested in the ultra cheap, unlimited everything email hosting that might lack in features, reliability, and support. Others will prefer a high-end proprietary Exchange solution that charges on a per user basis, which means higher costs if you have a decent amount of email accounts. Imageway tries to fit in the middle where it supports just about every email open standard (ex: IMAP/POP/SMTP/CALDAV/CARDDAV), doesn’t charge based on a per user basis, has a great feature set included at a decent price, and tries to provide the best knowable support possible.
Thanks for sharing your observations.