The eM Client will not start in Windows 11 after the last update. Running a new installation downloaded from the web says I already have the latest version and quits. Do you know what I can do? Uninstalling eM Client won’t lose my email database? Thank you.
Addendum: The eM Client process (32 bits) or the MailClient.exe process (32 bits) appears briefly in the Task Manager and terminates immediately. Why?
Appendix 2: Running as administrator did not help.
And sfc /scannow : Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection did not find any integrity violations.
Appendix 3: Is anyone from eM Client reading this forum?
same issue with me
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Close and uninstall eM Client, making sure NOT to delete the database folder when asked. That will ensure all your data and settings are there later.
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If it exists, delete the C:\Program Files (x86)\eM Client folder.
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Download and install the latest version from here: https://www.emclient.com/dist/latest/setup.msi
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Restart eM Client.
Thank you. Good work. eM Client works OK.
I guess the explanation. I was offered emclient-v9.2.2157.msi, but now it is emclient-v9.2.2258.msi. Anyone who updated immediately like I did probably has the same problem. But thanks to you this problem is solved.
For eM Client: before you release a new update, test it properly! (Otherwise you are making life unnecessarily difficult for your customers .
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