hi my em client (free app) has not been synchronising with my microsoft exchange account since the free trial ended, is this suppose to happen,?
Hi David, eM Client is free for home/personal use only. If you’re using eM Client for commercial/business use, you have to obtain a valid PRO license. More information about our licensing policies can be found on our website http://www.emclient.com/purchase?lang=en
Best regards,
Paul
Hi Paul, i’ve noted that its only items that i delete and move to ‘trash’ that are not synchronising with my microsoft exchange account i keep getting an error message. Is this because i’m using the free version? If i buy a license will this correct itself?
Hi David, no this is not caused due to use of the free license version of eM Client.
Please navigate to Tools > Settings > Advanced and turn on AirSync logging for the problematic account,
- Save the settings
- Restart the application
- Replicate the issue
If the issue reoccurs, please go back to the advanced settings window and submit the logs to my email [email protected] with a reference link to this forum topic.
Thank you,
Paul