Hello Support,
My emails has been not been going for the last 48hrs but i can receive,
All mails are going to retry queue.
How do i fix this as users are already complaining of inability to send out emails.
Below is error from the logs found
Thu 2024-03-14 23:59:55.008: 05: Attempting SMTP connection to 52...:25
Thu 2024-03-14 23:59:55.008: 05: Waiting for socket connection…
Fri 2024-03-15 00:00:16.013: 04: * Socket error 10060 - The connection timed out.
Fri 2024-03-15 00:00:16.013: 05: * 52... added to connection failure cache for 5 minutes
Fri 2024-03-15 00:00:16.013: 01: * This message is 1 minutes old; it has 59 minutes left in this queue
Fri 2024-03-15 00:00:16.014: 04: SMTP session terminated (Bytes in/out: 0/0)
Kindly assist or point me to where i can fix this.
My retry queue currently is 29728.
Thanks.