I decided to try eM client and it was looking very promising. But after spending about 20 hours synchronizing my email (@live.com) eM client shows me more than 1700 flagged messages. It looks like it considers flagged all the messages that I have ever flagged but subsequently unflagged. I am using flagging extensively and I cannot just ignore that, its very important for me that flagged status is set correctly.
Does anyone have any suggestion on what can i do to fix flagged status? Preferably without synchronizing everything again as this is extremely time consuming.
If you are unflagging emails in eM Client and they are automatically then flagging again later, could be the synching between eM Client and your live.com mailbox is not working properly due to either a physical problem or software external problem or there is another device reflagging it.
I’d do a test, unflag an email in eM Client and manually click Refresh. Then go online to your live.com account and Refresh it a few times and see if it unflags or not.
If it then doesn’t reflag online after sometime, then close eM Client and keep refreshing your live.com account and see if it reflags.
As need to rule out if the reflagging is caused by another device which will then sync to eM Client.
When I add/remove flags right now in both in eM Client and live.com they are synchronizing just fine. However, during initial synchronization of my account I got about 1700 falsely flagged emails in eM client. Is there a way to fix those? Like run some repair maybe, or something along those lines?
Yes you could try running the repair on your mailbox which clears the local mail cache and then synchronises your online mailbox back to eM Client, which should then “in theory” just show your online flagged emails being an IMAP acct.
To run the repair “Right click” on your Inbox under your live.com account and then click “Properties” at the bottom. Then click the “Repair” tab at the top and click Repair. Once the repair is completed your emails will be slower to reread till fully cached locally again.
Now if the repair still shows those falsely flagged emails, then you would probably have to remove and readd your live.com account again in “Menu / Accounts” via the automatic account wizard. Or alternatively manually unflag them.
Note: “Before either running the repair or removing and readding the account”, make a manual backup of eM Client first via “Menu / Backup” incase you need to restore for any reason. You can see when the backup is complete in Show Operations via clicking the drop-down on the right of Refresh.
Unfortunately this did not help. After re-sync there are still 1700+ flagged messages.
So as you have then already tried running the mailbox repair and also tried removing and readding your live.com account and they are still there, then it means those 1700+ flagged emails “are coming from your online mailbox” so just keep showing up again in eM Client.
So all you can do then is unflag those emails manually in eM Client, which will then inturn unflag them from your online mailbox.
You can click the quick “filter” icon" at the top right of the subject list" to just show flagged emails in the sort order. You can then just “deselect what you don’t want flagged”
Or you can click the “Flagged” folder under Favourites at the top left of eM Client “to see all flagged emails in one go”. You can then just “deselect what you don’t want flagged”.
Or alternatively go online to your mailbox via webmail and unflag them, which will also inturn remove them from eM Client.
Ps I would personally unflag them online which will then unflag straight away “on all your devices” configured with the same mail account. See the following Outlook.com community page how to do that via the online “filter” menu option.
Well, the thing is this problem does not happen in Outlook. I tried 3 different versions of outlook - 2016, 365 and mobile and all of them import those flags just fine. So, it’s eM client must be misinterpreting something.
If they are not flagged in the web interface and “removing and readding the account in eM Client still shows them”, then you will need to lodge a support ticket to have that investigated.
So if you have a current active paid Pro or Personal version, go to the VIP support page and login at the top left and lodge a support ticket.