EM client says i have mail but will not download it !!

my emclient will not download messages from my mail server (mail.com) just get ----------- across window and errors out the wazooba !?? help
I can still go online but i want my client back it a great default mailer !!

Send us your IMAP logs - it will tell us more. Simply go to Tools - Settings - Advanced, enable IMAP logging, restart eM CLient, simulate the issue and send us the logs using the same window. Thank you.