I’m hoping someone can help me out with an issue I am experiencing with eM Client. I have created a rule to move messages to a specific folder and mark them as read based on a particular keyword in the subject line from a specific sender. However, the message is successfully moved to the designated folder, but it is not being marked as read.
I have tested this by removing the rule for moving the message, and in that case, the message is marked as read as expected. So it seems that there may be a problem with the way eM Client handles the combination of moving a message and marking it as read using the rule I have set up.
Has anyone else experienced this issue, and if so, have you found a solution? Any advice or suggestions would be greatly appreciated.
Thank you for your suggestion. Creating a second rule to mark as read could be a good workaround, but ideally, it would be better if the original rule could work as intended.
Thank you for the tests.
I tried deleting the rule and creating a new one, and with my test email, the rule started working. But… the next day, I discovered even stranger behavior.
New messages were once again not marked as read… and yesterday’s message, which had already been marked as read by the rule, became unread.
I then realized the difference in eM Client’s state with a working rule and a non-working one - minimized in the system tray and not minimized. Further investigation showed that the rule doesn’t work when eM Client is minimized in the system tray.
