When eM Client is openened in the background (tray icon), my computer won’t go to sleep mode. I’ve tried to set the sleep to 1 minute, and if eM Client is opened (even if message polling is set to 10 minutes), my computer won’t sleep. As soon as I close eM Client, my computer goes to sleep as expected. Is there anything I can do to allow my computer to go to sleep mode ?
Hi, what version of eM Client are you currently using?
I tried to replicate the issue, but I was not able to, can you try to run this tool http://www.emclient.com/tools/emstackdump.exe when the issue occurs, eM Client is closed in the tray and computer won’t go to sleep?
It will generate a dump file on your computer, can you please send me that file to [email protected] with a reference link to this forum topic?
Thank you,
Paul.
i have the same issue. if em client is reduced to the tray it wont sleep. if its actually closed and not running then the computer sleeps fine.
Hi Jim, can you please try to run the tool just as suggested above and send me the output file as well?
Again, please send it to [email protected] and include a reference link to this forum topic.
Thank you,
Paul.