eM Client not downloading mail

1

Hi,

I am having problems receiving mail from my JustHost account via two different ISPs.

The client tells me I have new mail immediately, but the message and attachments will not download.

Thanks

2

Hi,
send us your logs please: go to the menu Tools->Settings->Advanced->Logging and check “IMAP” under the problematic account. Then restart eM Client, try to simulate the issue and send us (with reference to this topic) the logs using the same logging settings window. Thank you.