EM Client Meeting Invites: External Participants / Users Not Receiving Join Links and Description

Calendar
1

Hello,

I’m encountering an issue when sending online meeting invitations using the latest version of EM Client. It appears that most recipients who use MS Outlook or Apple Mail don’t receive a join link with the invite.

Additionally, the “Description” I add doesn’t appear in the invitation body for the recipients.

Can you guide me through this? Currently, I have to send the meeting details, including the link, separately to all invitees each time.

Is there something I might be overlooking?

Thanks in advance for your help.

2

You can create an online meeting of this type and add me as a participant using my address [email protected]

I will be able to see how the message is received in eM Client and some other email applications.

3

Dear Gary,

Thank you for the instruction. I’ll set up an online meeting and add you via the provided address to test the message reception in eM Client and other email apps.

Best

4

It appears just fine in the invitation emails in eM Client and Thunderbird, because both applications give a preview of the ics attachment. In Apple Mail they only show the ics attachment icon without a preview. I guess that MS Outlook is the same. When you add that to your calendar, it displays everything that should be there.

5

thank you for your quick feedback, i will re-evaluate with my clients why they don’t have the meeting credentials in their calendar.

6

I’m experiencing the same issue:

using EM Client (v 10.0.3530 (f0b89b7))

  • Create event, with online meeting
  • Add participants, two other e-mailaddresses of myself: one is using IMAP and received in EMClient, the other one is Microsoft 365 (personal mailbox for me at one of my customers)

Received in EM Client:

invite em client
invite em client1046×982 71.7 KB

Receved in Outlook (online):

invite outlook
invite outlook1118×526 39 KB

After accepting the invite in Outlook, there’s still nothing that points out to an online meeting.

When sending an invite inverse, from the Outlook-account to my EM Client mailbox, the information shown in EM Client is the same.

I’ve dived into the email source of both invites, and see that:

  1. Both invites contain ‘Content-Transfer-Encoding: quoted-printable’, whereas in Outlook-invite this is filled with html for the invite, and in EM Client this is filled with the VCAL-info
  2. the Outlook invite contains also a section ‘Content-Transfer-Encoding: base64’, which is not in the EMClient-invite.
  3. That base64-section contains Outlook’s VCAL-info, but there are some differences between both VCAL-infos in the VEVENT-section:
  • for both, DESCRIPTION and SUMMARY, after the : Outlook starts with ‘LANGUAGE=nl-NL:’ which is omitted in EM Client
  • Outlook adds a location: LOCATION;LANGUAGE=nl-NL:Microsoft Teams-vergadering
  • Outlook adds a bunch of Microsoft-specific tags (yeah, that behaviour is one of the reasons we are gone away from Microsoft, but our relations yet are not…):
X-MICROSOFT-CDO-APPT-SEQUENCE:0
X-MICROSOFT-CDO-OWNERAPPTID:<10-digit-number>
X-MICROSOFT-CDO-INTENDEDSTATUS:BUSY
X-MICROSOFT-CDO-ALLDAYEVENT:FALSE
X-MICROSOFT-CDO-IMPORTANCE:1
X-MICROSOFT-CDO-INSTTYPE:0
X-MICROSOFT-ONLINEMEETINGINFORMATION:{"OnlineMeetingChannelId":null\,"Onlin
 eMeetingProvider":3}
X-MICROSOFT-SKYPETEAMSMEETINGURL:https://teams.microsoft.com/l/meetup-join/
 19%3ameeting_ANONIMIZED__MWEtN2ZlMDgzYjgwNjQ3%40thread.v2/
 0?context=%7b%22Tid%22%3a%225240e3fc-1e40-_ANONIMIZED_135553da%22%2c%22O
 id%22%3a%22da9b_ANONIMIZED_821d-f5fd085aa046%22%7d
X-MICROSOFT-SCHEDULINGSERVICEUPDATEURL:https://api.scheduler.teams.microsof
 t.com/teams/5240e3fc-1e40-_ANONIMIZED_135553da/da9b6578-f39d-4f8e-821d-f
 5fd085aa046/19_meeting__ANONIMIZED_MWEtN2ZlMDgzYjgwNjQ3@th
 read.v2/0
X-MICROSOFT-SKYPETEAMSPROPERTIES:{"cid":"19:meeting__ANONIMIZED_
 [email protected]"\,"rid":0\,"mid":0\,"uid":null\,"priva
 te":true\,"type":0}
X-MICROSOFT-DONOTFORWARDMEETING:FALSE
X-MICROSOFT-DISALLOW-COUNTER:FALSE
X-MICROSOFT-REQUESTEDATTENDANCEMODE:DEFAULT
X-MICROSOFT-ISRESPONSEREQUESTED:TRUE
X-MICROSOFT-LOCATIONDISPLAYNAME:Microsoft Teams-vergadering
X-MICROSOFT-LOCATIONSOURCE:None
X-MICROSOFT-LOCATIONS:[{"DisplayName":"Microsoft Teams-vergadering"\,"Locat
 ionAnnotation":""\,"LocationUri":""\,"LocationStreet":""\,"LocationCity":"
 "\,"LocationState":""\,"LocationCountry":""\,"LocationPostalCode":""\,"Loc
 ationFullAddress":""}]

I’m not sure what makes the difference, if it’s in the base64 or in the VCAL-diffs.