I have been using the FREE version for over a year and have just added another email account. After that, I set up the password to protect the application before unauthorised access. I did not close the application to see how it works, but when I started to update the application itself (today), the Client was closed and I now cannot open it - it only keeps telling me that my password is wrong.
It is unlikely, although not impossible, that I have simply forgotten the password. I’ve looked through the forum to solve the issue, but found no solution. My questions are the following:
Do I need to reinstall the Client and set it all from scratch?
If so, before I do that, how do I save my database to import it later to the reinstalled application? Is it possible anyway? Unfortunately, I cannot find my database of emails on my computer - the folder Users\myname\AppData\Roaming\eM Client is empty (I have also checked for hidden files, there aren’t any).
By the way, if I decided to become a PRO user right now, what would you be able to offer to solve this issue? I have been thinking of becoming one anyway, so perhaps this situation may help me to make the move at last!
Many thanks for your assistance.