eM Client just stopped downloading emails last week. I can't connect to the inbound server. The diagnostic can't fix it either.

eM Client just stopped downloading emails last week after I have been using it for about a month. I can still send emails but can’t connect to the inbound server. It was working fine and just stopped. I didn’t change anything to cause the interruption. The diagnostic can’t fix it either.

Hi Mark,

could you please specify what account has this type of issue and how is this account configured (POP/IMAP)?If it’s IMAP, you can try to delete the account and configure it again and see if it helps. If not, you can send me the log in a txt file to my email markosky@emclient.com

This not a solution.

Can you disable your anti-virus and firewall and try again?

i faced the same prob. after disabling the kasperkey , now all the mails downloaded to inbox. What is the permanent solution for this. kindly advice

You need to enable the port or application in your anti-virus application. You should be able to find more about that on their website.

done. its working now