I’ve been using eM Client for years and it has been perfect with no issues
However about 1-2 months ago the program usually can’t start due to a corrupt database but it could repair itself after trying to start it a few times to which it would work again
A few weeks of this and now the program can no longer start or repair itself at all so I’ve reinstalled it multiple times and used a backup just to have it work for the day then to have the same problem the next day or it only works for a few hours before crashing and being corrupt
I’ve gone back to version 9 and used an even older backup (as the newer backup was for 10) and its been working perfectly fine
A week later and now having the exact same problem again where its corrupt and it just can’t fix itself or it fixes itself then instantly crashes after launching
Is there anything I can try that Isn’t reinstalling to try and stop this from happening
If it is a database issue, reinstalling won’t fix it as the application and the database are separate. And if the error is in the database that was previously backed up, and you restore that, you will probably get the error again.
It comes down to the error reported when trying to repair it. If you send that to us (instructions are given when you get the error) we can tell you more about the cause and how to recover from it if possible.
I do have the same problem, EMclient never showed up and keeps trying in “repair database” and exit with error :
“Microsoft.Data.Sqlite.SqliteException (0x80004005): SQLite Error 11: ‘vtable constructor failed: MailNotesIndex’.
at Microsoft.Data.Sqlite.SqliteException.ThrowExceptionForRC(Int32 rc, sqlite3 db)
at Microsoft.Data.Sqlite.SqliteCommand.PrepareAndEnumerateStatements(Stopwatch timer)+MoveNext()
at Microsoft.Data.Sqlite.SqliteCommand.Prepare()
at MailClient.Storage.Mail.Data.DbMailRepository…ctor(DataStore dataStore, IMailClassifier classifier, String dbLocation, SingleFileDatabaseContext singleFileDatabaseContext)
at MailClient.Accounts.ItemRepositories.Open(DataStore dataStore, IMailClassifier mailClassifier, String accountPath, AccountType accountType, String singleFileDatabaseName)
at MailClient.Accounts.ItemRepositories…ctor(DataStore dataStore, IMailClassifier mailClassifier, IAccount account, String accountPath, AccountType accountType, String accountName, String protocolName)
at MailClient.DbRepair.ConsistencyChecker.CheckConsistencyForAccount(String accountDirectory, RepairMode mode, CancellationToken token)
at MailClient.DbRepair.ConsistencyChecker.<>c__DisplayClass3_0.b__0(String p)
at MailClient.DbRepair.PerAccountExecutor.Execute(String dataStoreLocation, Func`2 action)
at MailClient.DbRepair.ConsistencyChecker.Check(RepairMode mode, CancellationToken token)
at MailClient.DbRepair.CheckingProcess.Check(CancellationToken token)”
Even after a few tries…
Do you know how to repair the database with an outside tool ?
Regards
Finally found the problem and it doesn’t seem to be an eM client problem
My 14900KS is failing and that for some reason causes eM client to crash and corrupt itself every single time
I switched back to my old 14700K and its working perfectly fine now
My 14900KS is failing and that for some reason causes eM client to crash and corrupt itself every single time
Yes there was many programs crashing with the i9 CPU & alot of Motherboards particularly in the Gaming side of things. This was mainly a problem with overclocking.
There is new firmware & updates from Intel and the Motherboard manufactures to fix those i9 crashing issues, that were all completed by the end of October.
So you need to contact your Motherboard manufacturer as to what updates you need. They will then advise (after updating), what Motherboard bios settings you need to change to fix that.
No. There is a well-known issues and defect with Intel 13 and 14 gen CPUs.
Severe enough that it causes internal damage to the cpus, no matter what bios settings.
Consumer and enterprise.
Just Googling this issue will give you the long story. Has nothing to due with user overclocking.
Anyone with a failing Intel 13th or 14th gen cpu, needs to get it replaced, AND update their mother board bios to the newest version, as Intel claims such update will prevent any further damage to a cpu. The BIOS update will not fix any already damaged cpu.
Yes i know about the 13th and 14th gen CPU’s as had heaps of friends i had to update their CPU’s and Motherboard settings recently to fix crashing late this year with i7 CPU’s.
But this did also affected alot of i9 CPUs “and certain Motherboards” from many sites i read and they also had to get new firmware / bios updates. So if @Thenijiway is getting crashing with his i9 CPU, then he needs to contact his Motherboard Manufacturer to get that sorted out.
I’ve been having the exact same problem for months.
The only thing left to change is the processor (i9-14900K). Do you think that will solve it? Should I change to AMD?
As long as you have done your motherboard firmware updates and adjusted your motherboard settings to avoid any over clocking etc “as per your motherboard manufacturer website instructions” then you should have no issues running eM Client with your i9 CPU.
So suggest, If you have an IMAP, Exchange, Office 365 or iCloud account, I would “try a new database if you haven’t already” by first closing eM Client and then renaming the following hidden eM Client hidden database to eg: eM Client-Old . Then reopen eM Client and setup as new.
(Windows hidden eM Client database folder)
“Users\yourusername\AppData\Roaming\eM Client”
(Mac Hidden hidden eM Client database folder)
“Users\yourusername\Library\Application Support\eM Client”
Failing that, try uninstalling and reinstalling eM Client incase incase the program didn’t initially install correctly. Also make sure you are running the latest eM Client version 9 or 10 which you can check via the release history page.
Apart from that, if you are shutting down / powering off your computer everyday, “make sure you completely close eM Client before shutting down” or you can get database corruptions.
Now if you are already closing eM Client before shutting down / powering off your computer then could possibly be a eg: “background program starting up running resident” interfering with eM Client causing the errors. So try disabling all optional user related background tasks on computer startup “other than the basic OS stuff” and see if that makes any difference.
Lastly if nothing makes any difference then your eM Client logs would need to be investigated. So if you have a current active paid Pro or Personal version, go to the VIP support page and login and lodge a support ticket.
I’m using Office 365 and Gmail for your references. I’ve tried all that suggest, including a total clean windows setup.
I’ve been working with Juraj Micek from VIP support for weeks, and we didn’t find a solution.
Seen this and others posts on Internet about the problems that i9-14900k have with multiple applications that don’t work, I think I MUST change my plataform to AMD for once in my life
I’ve been working with Juraj Micek from VIP support for weeks, and we didn’t find a solution.
You could then maybe get a eg: cheaper fast i7 CPU which really is not much slower if you don’t want to go to AMD. Should be still some around.
Ps I’ve run eM Client for years with fast i7cpu’s with solid state & m2 drives and never had eM Client database issues like that with Win 10 and Windows 11 and multiple IMAP & Exchange accts.
For me everything seemed ok because games and benchmarks worked fine
However eM Client and a program called BlueStacks which is an android emulator were just constantly crashing even another email program and another emulator I tried were crashing
Decided to wipe my drive and do a fresh windows install from usb and I couldn’t even do that because even that was crashing
After multiple tries it finally installed and when I was installing the programs that I need some of them failed to install and eM Client was still crashing with database issues
Swapped back to my old 14700k and did everything again and everything was working fine and eM Client was no longer crashing
Was able to return the 14900ks to where I bought it from and they sent a brand new one after testing it and finding that it was faulty
The 13th and 14th gen cpus have extended warranty because of these issues so it would probably be a good idea to update bios then try to send the cpu back to see if they can replace it
So it is very clear that 14900 is a Intel’s BIG FAIL and it is not 100% x86 compatible/stable.
I’ve ordered an Ryzen 9 9950X3D and I will switch my Intel platform to AMD platform after 35 years using Intel.
UPDATE: Same configuration as before, but with the new 9950X3D. eMclient is working perfectly again. Intel 14900K sucks.
