EM Client is showing users Exchange GUID instead of the user name

Calendar
1

If I add a shared mailbox or shared calendar/address book, then I see the user’s GUID instead of their name. This is really confusing for users since they can’t tell which account belongs to who

2

Hi, do you have any update on this or is this still unresolved issue?

I’m trying to solve this in our company. Thanks!

3

That is the folder name supplied by the server, so that is what is displayed.

4

Thanks for the reply! So there is no other way of displaying those shared mailbox names?

For example, we have two shared mailboxes: [email protected] and [email protected]

So displaying of these two mailboxes in eM Client will be confusing for users since the only difference is the GUID at the end.

5

If you have a Pro License with VIP Support, please open a support ticket with us.

I will need to have you generate some logs, and get some other details from you.