eM Client has stopped working still

About 2 weeks ago I posted that my eM Client has stopped working. The databases check out ok but then I get the eM Client Application Error. I can’t get any further. When I click on Show error I get over 250k of xml code that won’t fit in this forum.

Once you buy a lifetime license does all support stop?

eM Client 9.2.2157.0 false Microsoft Windows NT 10.0.22000.0 6.0.22 en-US en-US System.InvalidOperationException Failed to compare two elements in the array. System.Private.CoreLib System.Private.CoreLib.dll 100670683 System.Private.CoreLib, Version=6.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e System.ThrowHelper ThrowInvalidOperationException System.Private.CoreLib, Version=6.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e System.ExceptionResource resource System.Private.CoreLib, Version=6.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e System.Exception e c 42 System.Private.CoreLib.dll 100690995 System.Private.CoreLib, Version=6.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e System.Collections.Generic.ArraySortHelper`1 Sort System.Private.CoreLib, Version=6.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e keys System.Private.CoreLib, Version=6.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e comparer 29 90 System.Private.CoreLib.dll 100663779 System.Private.CoreLib, Version=6.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e System.Array Sort System.Private.CoreLib, Version=6.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e System.Private.CoreLib, Version=6.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e array System.Private.CoreLib, Version=6.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e System.Int32 index System.Private.CoreLib, Version=6.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e System.Int32 length System.Private.CoreLib, Version=6.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e comparer 41 ba System.Private.CoreLib.dll 100691443 System.Private.CoreLib, Version=6.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e System.Collections.Generic.List`1 Sort System.Private.CoreLib, Version=6.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e System.Int32 index System.Private.CoreLib, Version=6.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e System.Int32 count System.Private.CoreLib, Version=6.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e comparer 2c 6a MailClient.Accounts.dll 100663496 MailClient.Accounts, Version=9.2.0.0, Culture=neutral, PublicKeyToken=null MailClient.Storage.Views.ItemCollectionView`2 .ctor MailClient.Accounts, Version=9.2.0.0, Culture=neutral, PublicKeyToken=null MailClient.Storage.Application.Folder folder MailClient.Accounts, Version=9.2.0.0, Culture=neutral, PublicKeyToken=null itemCollection MailClient.Accounts, Version=9.2.0.0, Culture=neutral, PublicKeyToken=null MailClient.Storage.Views.IUIDispatcher dispatcher System.Private.CoreLib, Version=6.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e System.Threading.CancellationToken cancellationToken MailClient.Storage, Version=9.2.0.0, Culture=neutral, PublicKeyToken=null MailClient.Storage.Query.SortField[] sortFields b2 259 MailClient.Accounts.dll 100663980 MailClient.Accounts, Version=9.2.0.0, Culture=neutral, PublicKeyToken=null MailClient.Storage.Application.Folder CreateConversationView MailClient.Accounts, Version=9.2.0.0, Culture=neutral, PublicKeyToken=null MailClient.Storage.Views.IUIDispatcher dispatcher System.Private.CoreLib, Version=6.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e System.Threading.CancellationToken cancellationToken MailClient.Accounts, Version=9.2.0.0, Culture=neutral, PublicKeyToken=null MailClient.Storage.ViewModifiers viewModifiers MailClient.Storage, Version=9.2.0.0, Culture=neutral, PublicKeyToken=null MailClient.Storage.Query.SortField[] sortFields 47 ca MailClient.dll 100698046 MailClient, Version=9.2.0.0, Culture=neutral, PublicKeyToken=null MailClient.UI.Controls.Mail.controlConversations+ConversationItemBehaviour CreateView MailClient.Accounts, Version=9.2.0.0, Culture=neutral, PublicKeyToken=null MailClient.Storage.Application.IViewProvider viewProvider MailClient.Accounts, Version=9.2.0.0, Culture=neutral, PublicKeyToken=null MailClient.Storage.Views.IUIDispatcher dispatcher System.Private.CoreLib, Version=6.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e System.Threading.CancellationToken cancellationToken MailClient.Storage, Version=9.2.0.0, Culture=neutral, PublicKeyToken=null MailClient.Storage.Query.SortField[] sortFields 44 e6 MailClient.dll 100697076 MailClient, Version=9.2.0.0, Culture=neutral, PublicKeyToken=null MailClient.UI.Controls.controlItemListGeneric`1+<>c__DisplayClass221_0 <AsyncCreateView>b__0 System.Private.CoreLib, Version=6.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e System.Object <p0> 52 15d System.Private.CoreLib.dll 100675679 System.Private.CoreLib, Version=6.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e System.Threading.QueueUserWorkItemCallback+<>c <.cctor>b__6_0 System.Private.CoreLib, Version=6.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e System.Threading.QueueUserWorkItemCallback quwi e 10 System.Private.CoreLib.dll 100675307 System.Private.CoreLib, Version=6.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e System.Threading.ExecutionContext RunForThreadPoolUnsafe System.Private.CoreLib, Version=6.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e System.Private.CoreLib, Version=6.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e System.Threading.ExecutionContext executionContext System.Private.CoreLib, Version=6.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e callback System.Private.CoreLib, Version=6.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e state 1a 3a System.Private.CoreLib.dll 100675675 System.Private.CoreLib, Version=6.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e System.Threading.QueueUserWorkItemCallback Execute 6 34 System.Private.CoreLib.dll 100675645 System.Private.CoreLib, Version=6.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e System.Threading.ThreadPoolWorkQueue Dispatch 0 2ee System.Private.CoreLib.dll 100675895 System.Private.CoreLib, Version=6.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e System.Threading.PortableThreadPool+WorkerThread WorkerThreadStart 67 de System.Private.CoreLib.dll 100674762 System.Private.CoreLib, Version=6.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e System.Threading.Thread StartCallback e 34 at System.Environment.get_StackTrace()&lt;br /&gt; at MailClient.UI.Controls.controlItemListGeneric`1.AsyncCreateView()&lt;br /&gt; at MailClient.UI.Controls.controlItemListGeneric`1.SetFolderInternal(IViewProvider newFolder, Boolean synchronous, FilterName filterName)&lt;br /&gt; at MailClient.UI.Controls.controlItemListGeneric`1.SetFolderAsync(IViewProvider folder, FilterName filterName)&lt;br /&gt; at MailClient.UI.Controls.controlMessagesContainer.SetFolderAsync(IViewProvider folder, FilterName filterName)&lt;br /&gt; at MailClient.UI.Controls.MainViewControls.ControlMainViewMail.SetFolder(IViewProvider provider, Object tag, Boolean keepFilter)&lt;br /&gt; at MailClient.UI.Controls.MainViewControls.ControlMainViewMail.SetFolder(IViewProvider provider, Object tag)&lt;br /&gt; at MailClient.UI.Forms.formMain.MailFolderSelectHandler.FolderSelectInternal(ControlFoldersBase sender, FolderChangeEventArgs e)&lt;br /&gt; at MailClient.UI.Forms.formMain.FolderSelectHandler.FolderSelect(ControlFoldersBase sender, FolderChangeEventArgs e)&lt;br /&gt; at MailClient.UI.Forms.formMain.ControlFolders_FolderSelect(Object sender, FolderChangeEventArgs e)&lt;br /&gt; at System.EventHandler`1.Invoke(Object sender, TEventArgs e)&lt;br /&gt; at MailClient.UI.Controls.Folders.ControlFoldersBase.OnFolderSelect(FolderChangeEventArgs e)&lt;br /&gt; at MailClient.UI.Controls.Folders.controlMailUserFolders.OnFolderSelectChanged(Boolean selectedByMouse, Boolean&amp;amp; focusAfterSelect)&lt;br /&gt; at MailClient.UI.Controls.Folders.ControlFoldersBase.treeView_NodeSelected(Object sender, TreeViewNodeSelectedEventArgs e)&lt;br /&gt; at MailClient.Common.UI.Controls.ControlTreeView.ControlTreeView.OnNodeSelected(TreeViewNodeSelectedEventArgs e)&lt;br /&gt; at MailClient.Common.UI.Controls.ControlTreeView.ControlTreeView.selectSingleNode(TreeNode newSelectedNode, TreeViewAction selectAction, Boolean ensureVisible, Boolean expandParents)&lt;br /&gt; at MailClient.UI.Controls.Folders.controlFolders.set_SelectedFolder(Folder value)&lt;br /&gt; at MailClient.UI.Controls.Folders.controlMailFolders.SelectInbox()&lt;br /&gt; at MailClient.UI.Forms.formMain.SetStartupLayoutFromSettings(RestrictedFeature&amp;amp; restrictionApplied)&lt;br /&gt; at MailClient.UI.Forms.formMain.OnLoad(EventArgs e)&lt;br /&gt; at System.Windows.Forms.Form.OnCreateControl() in D:\Git\winforms\src\System.Windows.Forms\src\System\Windows\Forms\Form.cs:line 3889&lt;br /&gt; at MailClient.Common.UI.Forms.DPIScalableForm.OnCreateControl()&lt;br /&gt; at MailClient.Common.UI.Forms.ThemeForm.OnCreateControl()&lt;br /&gt; at MailClient.UI.Forms.formMain.OnCreateControl()&lt;br /&gt; at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible) in D:\Git\winforms\src\System.Windows.Forms\src\System\Windows\Forms\Control.cs:line 5032&lt;br /&gt; at System.Windows.Forms.Control.CreateControl() in D:\Git\winforms\src\System.Windows.Forms\src\System\Windows\Forms\Control.cs:line 4961&lt;br /&gt; at System.Windows.Forms.Control.WmShowWindow(Message&amp;amp; m) in D:\Git\winforms\src\System.Windows.Forms\src\System\Windows\Forms\Control.cs:line 12896&lt;br /&gt; at System.Windows.Forms.Control.WndProc(Message&amp;amp; m) in D:\Git\winforms\src\System.Windows.Forms\src\System\Windows\Forms\Control.cs:line 13344&lt;br /&gt; at System.Windows.Forms.ScrollableControl.WndProc(Message&amp;amp; m) in D:\Git\winforms\src\System.Windows.Forms\src\System\Windows\Forms\ScrollableControl.cs:line 1504&lt;br /&gt; at System.Windows.Forms.ContainerControl.WndProc(Message&amp;amp; m) in D:\Git\winforms\src\System.Windows.Forms\src\System\Windows\Forms\ContainerControl.cs:line 2090&lt;br /&gt; at System.Windows.Forms.Form.WmShowWindow(Message&amp;amp; m) in D:\Git\winforms\src\System.Windows.Forms\src\System\Windows\Forms\Form.cs:line 6442&lt;br /&gt; at System.Windows.Forms.Form.WndProc(Message&amp;amp; m) in D:\Git\winforms\src\System.Windows.Forms\src\System\Windows\Forms\Form.cs:line 6589&lt;br /&gt; at MailClient.Common.UI.Forms.ThemeForm.WndProc(Message&amp;amp; m)&lt;br /&gt; at MailClient.Common.UI.Forms.BorderlessForm.WndProc(Message&amp;amp; m)&lt;br /&gt; at MailClient.UI.Forms.BorderlessBaseFormWithToolbar.WndProc(Message&amp;amp; m)&lt;br /&gt; at MailClient.UI.Forms.formMain.WndProc(Message&amp;amp; m)&lt;br /&gt; at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message&amp;amp; m) in D:\Git\winforms\src\System.Windows.Forms\src\System\Windows\Forms\Control.ControlNativeWindow.cs:line 67&lt;br /&gt; at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message&amp;amp; m) in D:\Git\winforms\src\System.Windows.Forms\src\System\Windows\Forms\Control.ControlNativeWindow.cs:line 117&lt;br /&gt; at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, WM msg, IntPtr wparam, IntPtr lparam) in D:\Git\winforms\src\System.Windows.Forms\src\System\Windows\Forms\NativeWindow.cs:line 370&lt;br /&gt; at Interop.User32.ShowWindow(IntPtr hWnd, SW nCmdShow)&lt;br /&gt; at System.Windows.Forms.Control.SetVisibleCore(Boolean value) in D:\Git\winforms\src\System.Windows.Forms\src\System\Windows\Forms\Control.cs:line 11053&lt;br /&gt; at System.Windows.Forms.Form.SetVisibleCore(Boolean value) in D:\Git\winforms\src\System.Windows.Forms\src\System\Windows\Forms\Form.cs:line 2272&lt;br /&gt; at MailClient.Program.InitUI()&lt;br /&gt; at MailClient.Program.&amp;lt;&amp;gt;c.&amp;lt;RunInitOnBackground&amp;gt;b__193_1()&lt;br /&gt; at System.Windows.Forms.Control.InvokeMarshaledCallbackDo(ThreadMethodEntry tme) in D:\Git\winforms\src\System.Windows.Forms\src\System\Windows\Forms\Control.cs:line 6543&lt;br /&gt; at System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Object obj) in D:\Git\winforms\src\System.Windows.Forms\src\System\Windows\Forms\Control.cs:line 6515&lt;br /&gt; at System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry tme) in D:\Git\winforms\src\System.Windows.Forms\src\System\Windows\Forms\Control.cs:line 6487&lt;br /&gt; at System.Windows.Forms.Control.InvokeMarshaledCallbacks() in D:\Git\winforms\src\System.Windows.Forms\src\System\Windows\Forms\Control.cs:line 6585&lt;br /&gt; at System.Windows.Forms.Control.WndProc(Message&amp;amp; m) in D:\Git\winforms\src\System.Windows.Forms\src\System\Windows\Forms\Control.cs:line 13396&lt;br /&gt; at System.Windows.Forms.ScrollableControl.WndProc(Message&amp;amp; m) in D:\Git\winforms\src\System.Windows.Forms\src\System\Windows\Forms\ScrollableControl.cs:line 1504&lt;br /&gt; at System.Windows.Forms.ContainerControl.WndProc(Message&amp;amp; m) in D:\Git\winforms\src\System.Windows.Forms\src\System\Windows\Forms\ContainerControl.cs:line 2090&lt;br /&gt; at System.Windows.Forms.Form.WndProc(Message&amp;amp; m) in D:\Git\winforms\src\System.Windows.Forms\src\System\Windows\Forms\Form.cs:line 6632&lt;br /&gt; at MailClient.Common.UI.Forms.BaseForm.WndProc(Message&amp;amp; m)&lt;br /&gt; at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message&amp;amp; m) in D:\Git\winforms\src\System.Windows.Forms\src\System\Windows\Forms\Control.ControlNativeWindow.cs:line 67&lt;br /&gt; at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message&amp;amp; m) in D:\Git\winforms\src\System.Windows.Forms\src\System\Windows\Forms\Control.ControlNativeWindow.cs:line 117&lt;br /&gt; at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, WM msg, IntPtr wparam, IntPtr lparam) in D:\Git\winforms\src\System.Windows.Forms\src\System\Windows\Forms\NativeWindow.cs:line 370&lt;br /&gt; at Interop.User32.DispatchMessageW(MSG&amp;amp; msg)&lt;br /&gt; at System.Windows.Forms.Application.ComponentManager.Interop.Mso.IMsoComponentManager.FPushMessageLoop(UIntPtr dwComponentID, msoloop uReason, Void* pvLoopData) in D:\Git\winforms\src\System.Windows.Forms\src\System\Windows\Forms\Application.ComponentManager.cs:line 346&lt;br /&gt; at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(msoloop reason, ApplicationContext context) in D:\Git\winforms\src\System.Windows.Forms\src\System\Windows\Forms\Application.ThreadContext.cs:line 1117&lt;br /&gt; at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(msoloop reason, ApplicationContext context) in D:\Git\winforms\src\System.Windows.Forms\src\System\Windows\Forms\Application.ThreadContext.cs:line 981&lt;br /&gt; at System.Windows.Forms.Application.Run(ApplicationContext context) in D:\Git\winforms\src\System.Windows.Forms\src\System\Windows\Forms\Application.cs:line 1195&lt;br /&gt; at MailClient.Program.&amp;lt;&amp;gt;c.&amp;lt;Main&amp;gt;b__187_3()&lt;br /&gt; at System.Windows.Forms.Control.InvokeMarshaledCallbackDo(ThreadMethodEntry tme) in D:\Git\winforms\src\System.Windows.Forms\src\System\Windows\Forms\Control.cs:line 6543&lt;br /&gt; at System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Object obj) in D:\Git\winforms\src\System.Windows.Forms\src\System\Windows\Forms\Control.cs:line 6506&lt;br /&gt; at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)&lt;br /&gt; at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)&lt;br /&gt; at System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry tme) in D:\Git\winforms\src\System.Windows.Forms\src\System\Windows\Forms\Control.cs:line 6483&lt;br /&gt; at System.Windows.Forms.Control.InvokeMarshaledCallbacks() in D:\Git\winforms\src\System.Windows.Forms\src\System\Windows\Forms\Control.cs:line 6585&lt;br /&gt; at System.Windows.Forms.Control.WndProc(Message&amp;amp; m) in D:\Git\winforms\src\System.Windows.Forms\src\System\Windows\Forms\Control.cs:line 13396&lt;br /&gt; at System.Windows.Forms.ScrollableControl.WndProc(Message&amp;amp; m) in D:\Git\winforms\src\System.Windows.Forms\src\System\Windows\Forms\ScrollableControl.cs:line 1504&lt;br /&gt; at System.Windows.Forms.ContainerControl.WndProc(Message&amp;amp; m) in D:\Git\winforms\src\System.Windows.Forms\src\System\Windows\Forms\ContainerControl.cs:line 2090&lt;br /&gt; at System.Windows.Forms.Form.WndProc(Message&amp;amp; m) in D:\Git\winforms\src\System.Windows.Forms\src\System\Windows\Forms\Form.cs:line 6632&lt;br /&gt; at MailClient.Common.UI.Forms.BaseForm.WndProc(Message&amp;amp; m)&lt;br /&gt; at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message&amp;amp; m) in D:\Git\winforms\src\System.Windows.Forms\src\System\Windows\Forms\Control.ControlNativeWindow.cs:line 67&lt;br /&gt; at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message&amp;amp; m) in D:\Git\winforms\src\System.Windows.Forms\src\System\Windows\Forms\Control.ControlNativeWindow.cs:line 121&lt;br /&gt; at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, WM msg, IntPtr wparam, IntPtr lparam) in D:\Git\winforms\src\System.Windows.Forms\src\System\Windows\Forms\NativeWindow.cs:line 370&lt;br /&gt; at Xilium.CefGlue.Interop.libcef.run_message_loop()&lt;br /&gt; at MailClient.Program.Main(String[] args) 1 False Fixed 1894533148672 System.ArgumentOutOfRangeException Ticks must be between DateTime.MinValue.Ticks and DateTime.MaxValue.Ticks. (Parameter 'ticks') System.Private.CoreLib System.Private.CoreLib.dll 100666875 System.Private.CoreLib, Version=6.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e System.DateTime ThrowTicksOutOfRange f 45 System.Private.CoreLib.dll 100666873 System.Private.CoreLib, Version=6.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e

------ Original Message ------

From “Elizabeth Lower” <[email protected]>

To “eM Client” <[email protected]>

Date 05/04/2024 3:43:01 PM

Subject: Please send me a new client log in link and please also verify my original license.

Hello

The old link you sent me is not valid anymore so i am requesting that you send me a new client log in link please.

I am I am trying hard to get going again with sending and receiving e mails. I am having the following difficulty in sending as I get a message rejected and the send message is stuck in outgoing mail so it does not accept the request to send the mail…

Elizabeth Lower