Osawe
September 23, 2022, 3:33pm
1
Em client goes offline and brings up an error message of “unable-to-contact-the-update-server-for-at-least-14-days/77005”.
When the client is connected to the internet, it works, we will be needing the public or internet facing IP so we can permit in out environemen.
Regards.
Gary
September 23, 2022, 3:51pm
2
Yes, eM Client needs to periodically connect to the license server to validate your license. If it is not able to do so, after 14 days it will run in offline mode until you allow the connection again.
Osawe
September 23, 2022, 3:56pm
3
So how do i permit em client to access internet in an enterprise environment.
Is there like an IP to permit so it can be connected to the internet.
Thanks.
Gary
September 23, 2022, 4:17pm
4
It needs to be able to access these sites:
https://licensing.emclient.com
https://licensemanager.emclient.com
http://emclient.com
Osawe
September 23, 2022, 4:21pm
5
Thank you Gary, will implement it.