Are you aware of any special configuration options to insure that neither Outlook or eM Client get their background processes blocked?
The only other configuration options you can do to make sure email programs keep running and accessing the internet is (as Windows itself) normally controls background task management is eg -
if you have any optional Firewall / Security program installed, (allow Outlook and eM Client access) trough the firewall incase they are being randomly blocked access to the incoming mail ports. Or if you have already allowed access through any optional Firewall / Security program disable it temporarily to test if it’s blocking or interfering access randomly.
Also if you are running any optional VPNs , disable those to test incase that might be interfering or blocking access randomly.
Lastly if you have no optional Firewalls, Security programs, VPNs etc other than just a stock windows install, then try (disabling all background tasks) and reboot Windows to test.
There will be some other program then running in the background causing Outlook and eM Client to freeze and lockup and loose access to the internet randomly.
If Outlook and eM Client then keep working ok with all background tasks disabled, you then have to enable background tasks (one at a time) and reboot inbetween till you find which background task was the cause of the freezing / locking up issue.
If disabling all background tasks and rebooting to test makes no difference to the problem, try booting in (Safe mode with networking) to see if even the basic Windows will even allow Outlook & eM Client to keep running.
If booting up in Safe mode with networking works, then you know it’s a (Windows issue itself) and I would then be eg: creating a new Windows profile to test or save all your data and reinstall Windows. Or consult a computer tech.
Note: Microsoft also have a user forum you could also alternatively ask for advice on Windows background task management.
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