When attempting to reactivate get message: “Your license has reached the maximum number of installations. To fix this either contact the vendor or expand your license or deactivate other installations.” No additional devices have been activated. License information under Help shows no infomation. License type shows “No License.” Account information on eM Client site shows correct devices installed and correct activation key for both.
Hello Jack,
there are 2 activations on your license and both seem to be in use. If you say that in your current device you have ‘no license’ then it is not one of the activated ones. You should deactivate one of your activations and use the key in your current device.
Regards,
Olivia
Hello Jack,
I just found a second post from you regarding the same issue and merged it with this one - please be aware that if you have an urgent issue and are a PRO user, you should reach t our PRO support where our engineers can assist you more swiftly.
Regards,
Olivia