eM Client does not start and cannot be repaired

I get this message: System.Data.SQLite.SQLiteException (0x80004005): database disk image is malformed
database disk image is malformed
   at System.Data.SQLite.SQLite3.Prepare(SQLiteConnection cnn, String strSql, SQLiteStatement previous, UInt32 timeoutMS, String& strRemain)
   at System.Data.SQLite.SQLiteCommand.BuildNextCommand()
   at System.Data.SQLite.SQLiteCommand.GetStatement(Int32 index)
   at System.Data.SQLite.SQLiteDataReader.NextResult()
   at System.Data.SQLite.SQLiteDataReader…ctor(SQLiteCommand cmd, CommandBehavior behave)
   at System.Data.SQLite.SQLiteCommand.ExecuteReader(CommandBehavior behavior)
   at System.Data.SQLite.SQLiteCommand.ExecuteNonQuery()
   at System.Data.SQLite.SQLiteConnection.Open()
   at MailClient.Storage.Data.DataStore.GetConnection(String relativeName)
   at DbRepair.CorruptionChecker.CheckCorruption()
   at DbRepair.FormCheck.Check(Object state)

If I try to repair it, it stops with this message:
“elDbBackupResourcesFile” not installed because not found in Languages.cab

Is there anybody aware of a solution?
Thank you,
Eros

Hello Eros,

We’re sorry for the inconvenience, that looks like the whole installation somehow got damaged. Please reinstall eM Client and start with a new database. That means that your locally saved data will be lost, although if you have your data on the server or made backups regularly, it shouldn’t be a problem.
If eM Client can’t find the database folder in the default location (C:\Users\username\AppData\Roaming) with the default name (‘eM Client’), it will create a new one. In order to start with a new database, simply turn eM Client off and rename the ‘eM Client’ folder to e.g. ‘eM Client old database’.

Regards,
Maurice