Ever since I upgraded a few days ago, my eM client crashes frequently when deleting emails. Is anyone else having this issue?
Thanks!
Do you use Wndows or Mac version? Can you see a dialog that allows sending a crash report to us or it is a hard crash with no such dialog?
Thank you! I’m on a Mac and when it crashes I get the following error message. eM will do a database check and come back clean. It seems to be particular emails that will continually crash the system when I’m deleting them. I was able to go onto the server on Outlook and delete them that way, but otherwise it will keep crashing the app.
eM Client
10.3.1503.0
false
macOS 15.2, Version 15.2 (Build 24C101)
8.0.15
en-US
en-US
System.Reflection.TargetInvocationException
Arg_TargetInvocationException
eM Client
eM Client.dll
100667746
eM Client, Version=10.3.0.0, Culture=neutral, PublicKeyToken=null
MailClient.UI.LongOperationService
InitOperation
eM Client, Version=10.3.0.0, Culture=neutral, PublicKeyToken=null
System.Private.CoreLib, Version=8.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e
System.String
name
System.Private.CoreLib, Version=8.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e
operation
System.Private.CoreLib, Version=8.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e
System.Boolean
cancellable
System.Private.CoreLib, Version=8.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e
System.Boolean
noActivate
20a
57e
eM Client.dll
100667740
eM Client, Version=10.3.0.0, Culture=neutral, PublicKeyToken=null
MailClient.UI.LongOperationService
MailClient.UI.ILongOperationService.InitOperation
System.Private.CoreLib, Version=8.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e
System.String
name
System.Private.CoreLib, Version=8.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e
System.Action`1[[System.Threading.CancellationToken, System.Private.CoreLib, Version=8.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e]]
operation
1b
a0
MailClient.Abstractions.dll
100666356
MailClient.Abstractions, Version=10.3.0.0, Culture=neutral, PublicKeyToken=null
MailClient.UI.Commands.CommandWithUndoBase
Execute
2e
c6
MailClient.Abstractions.dll
100666357
MailClient.Abstractions, Version=10.3.0.0, Culture=neutral, PublicKeyToken=null
MailClient.UI.Commands.CommandWithUndoBase
SetUndoIfPossibleAndExecute
39
a0
eM Client.dll
100681021
eM Client, Version=10.3.0.0, Culture=neutral, PublicKeyToken=null
MailClient.UI.Controls.Mail.controlMessages
Delete
System.Private.CoreLib, Version=8.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e
System.Collections.Generic.IEnumerable`1[[MailClient.Storage.Application.Mail.MailItem, MailClient.Accounts, Version=10.3.0.0, Culture=neutral, PublicKeyToken=null]]
selectedMessages
System.Private.CoreLib, Version=8.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e
System.Boolean
permanently
System.Private.CoreLib, Version=8.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e
System.Boolean
noConfirmation
5a
2a8
eM Client.dll
100702317
eM Client, Version=10.3.0.0, Culture=neutral, PublicKeyToken=null
MailClient.UI.Controls.Mail.controlMessages+MailItemBehaviour
DataGrid_CellClicked
System.Private.CoreLib, Version=8.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e
System.Object
sender
MailClient.Common.UI, Version=10.3.0.0, Culture=neutral, PublicKeyToken=null
MailClient.Common.UI.Controls.ControlDataGrid.DataGridCellClickedEventArgs
e
67
1cd
MailClient.Common.UI.dll
100670956
MailClient.Common.UI, Version=10.3.0.0, Culture=neutral, PublicKeyToken=null
MailClient.Common.UI.Controls.ControlDataGrid.ControlDataGrid
handleMouseClick
System.Windows.Forms, Version=10.3.0.0, Culture=neutral, PublicKeyToken=null
System.Windows.Forms.MouseEventArgs
e
MailClient.Common.UI, Version=10.3.0.0, Culture=neutral, PublicKeyToken=null
MailClient.Common.UI.Controls.ControlDataGrid.ControlDataGrid+MouseClickSource
source
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1c48
MailClient.Common.UI.dll
100670842
MailClient.Common.UI, Version=10.3.0.0, Culture=neutral, PublicKeyToken=null
MailClient.Common.UI.Controls.ControlDataGrid.ControlDataGrid
OnMouseUp
System.Windows.Forms, Version=10.3.0.0, Culture=neutral, PublicKeyToken=null
System.Windows.Forms.MouseEventArgs
e
5b3
1139
System.Windows.Forms.dll
100665149
System.Windows.Forms, Version=10.3.0.0, Culture=neutral, PublicKeyToken=null
System.Windows.Forms.Control
WmLButtonUp
System.Windows.Forms.Primitives, Version=10.3.0.0, Culture=neutral, PublicKeyToken=null
System.Windows.Forms.Message&
m
79
21d
MailClient.Common.UI.dll
100670811
MailClient.Common.UI, Version=10.3.0.0, Culture=neutral, PublicKeyToken=null
MailClient.Common.UI.Controls.ControlDataGrid.ControlDataGrid
WndProc
System.Windows.Forms.Primitives, Version=10.3.0.0, Culture=neutral, PublicKeyToken=null
System.Windows.Forms.Message&
m
11b
86
System.Windows.Forms.dll
100670983
System.Windows.Forms, Version=10.3.0.0, Culture=neutral, PublicKeyToken=null
System.Windows.Forms.NativeWindow
WndProc
System.Private.CoreLib, Version=8.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e
System.IntPtr
hWnd
System.Windows.Forms, Version=10.3.0.0, Culture=neutral, PublicKeyToken=null
System.Windows.Forms.Msg
msg
System.Private.CoreLib, Version=8.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e
System.IntPtr
wParam
System.Private.CoreLib, Version=8.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e
System.IntPtr
lParam
85
17d
NSEvent: type=LMouseUp loc=(841.157,276.373) time=360.0 flags=0 win=0x7faddeb650f0 winNum=93 ctxt=0x0 evNum=66 click=1 buttonNumber=0 pressure=0 deviceID:0x300000080500000 subtype=NSEventSubtypeTouch
Sent - [email protected] - eM Client
formMain
MailClient.UI.Forms.formMain
False
Fixed
237755826176
System.InvalidOperationException
NoElements
System.Linq
System.Linq.dll
100664472
System.Linq, Version=8.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a
System.Linq.ThrowHelper
ThrowNoElementsException
a
47
System.Linq.dll
100663452
System.Linq, Version=8.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a
System.Linq.Enumerable
Last
System.Linq, Version=8.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a
System.Private.CoreLib, Version=8.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e
source
c
79
MailClient.Storage.Mail.dll
100663936
MailClient.Storage.Mail, Version=10.3.0.0, Culture=neutral, PublicKeyToken=null
MailClient.Storage.Mail.Data.DbMailRepository+DbConversationRepository
RemoveMessagesFromConversations
System.Private.CoreLib, Version=8.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e
System.Object
sender
System.Private.CoreLib, Version=8.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e
System.Collections.Generic.IReadOnlyList`1[[MailClient.Storage.Mail.Data.IMailRepositoryItem, MailClient.Storage.Mail, Version=10.3.0.0, Culture=neutral, PublicKeyToken=null]]
items
be5
3678
MailClient.Storage.Mail.dll
100663937
MailClient.Storage.Mail, Version=10.3.0.0, Culture=neutral, PublicKeyToken=null
MailClient.Storage.Mail.Data.DbMailRepository+DbConversationRepository
MailRepository_ModifyingItems
System.Private.CoreLib, Version=8.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e
System.Object
sender
MailClient.Storage, Version=10.3.0.0, Culture=neutral, PublicKeyToken=null
MailClient.Storage.ItemPropertyChangedEventArgs`1[[MailClient.Storage.Mail.Data.IMailRepositoryItem, MailClient.Storage.Mail, Version=10.3.0.0, Culture=neutral, PublicKeyToken=null]]
e
4c
176
MailClient.Storage.dll
100663593
MailClient.Storage, Version=10.3.0.0, Culture=neutral, PublicKeyToken=null
MailClient.Storage.Data.DbRepository`1
Modify
System.Private.CoreLib, Version=8.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e
System.Object
senderContext
MailClient.Storage, Version=10.3.0.0, Culture=neutral, PublicKeyToken=null
eventArgs
System.Private.CoreLib, Version=8.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e
System.Collections.Generic.IReadOnlyList`1[[System.String, System.Private.CoreLib, Version=8.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e]]
propertyNames
18
105
MailClient.Storage.dll
100663592
MailClient.Storage, Version=10.3.0.0, Culture=neutral, PublicKeyToken=null
MailClient.Storage.Data.DbRepository`1
Modify
MailClient.Storage, Version=10.3.0.0, Culture=neutral, PublicKeyToken=null
System.Private.CoreLib, Version=8.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e
System.Object
senderContext
System.Private.CoreLib, Version=8.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e
items
System.Private.CoreLib, Version=8.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e
System.Collections.Generic.IReadOnlyList`1[[System.String, System.Private.CoreLib, Version=8.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e]]
propertyNames
0
8b
MailClient.Accounts.dll
100665025
MailClient.Accounts, Version=10.3.0.0, Culture=neutral, PublicKeyToken=null
MailClient.Storage.Application.Mail.MailItemCollection
AdditionalPreMoveActions
MailClient.Accounts, Version=10.3.0.0, Culture=neutral, PublicKeyToken=null
MailClient.Storage.Application.EventScope
eventScope
MailClient.Accounts, Version=10.3.0.0, Culture=neutral, PublicKeyToken=null
MailClient.Storage.Application.Folder
sourceFolder
System.Private.CoreLib, Version=8.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e
System.Collections.Generic.ICollection`1[[MailClient.Storage.Application.Mail.MailItem, MailClient.Accounts, Version=10.3.0.0, Culture=neutral, PublicKeyToken=null]]
items
MailClient.Accounts, Version=10.3.0.0, Culture=neutral, PublicKeyToken=null
MailClient.Storage.Application.Folder
destinationFolder
151
a6c
MailClient.Accounts.dll
100668535
MailClient.Accounts, Version=10.3.0.0, Culture=neutral, PublicKeyToken=null
MailClient.Storage.Application.ItemCollection`2+<>c__DisplayClass55_0
<MoveRange>b__0
MailClient.Accounts, Version=10.3.0.0, Culture=neutral, PublicKeyToken=null
MailClient.Storage.Application.Folder
sourceFolder
System.Private.CoreLib, Version=8.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e
items
MailClient.Accounts, Version=10.3.0.0, Culture=neutral, PublicKeyToken=null
synchronizer
System.Private.CoreLib, Version=8.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e
storageItems
163
6da
MailClient.Accounts.dll
100664280
MailClient.Accounts, Version=10.3.0.0, Culture=neutral, PublicKeyToken=null
MailClient.Storage.Application.ItemCollection`2
ExecutePerFolder
System.Private.CoreLib, Version=8.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e
items
MailClient.Accounts, Version=10.3.0.0, Culture=neutral, PublicKeyToken=null
action
0
6ea
MailClient.Accounts.dll
100664303
MailClient.Accounts, Version=10.3.0.0, Culture=neutral, PublicKeyToken=null
MailClient.Storage.Application.ItemCollection`2
MoveRange
System.Private.CoreLib, Version=8.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e
itemsToMove
MailClient.Accounts, Version=10.3.0.0, Culture=neutral, PublicKeyToken=null
MailClient.Storage.Application.Folder
destinationFolder
System.Private.CoreLib, Version=8.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e
System.Threading.CancellationToken
cancellationToken
System.Private.CoreLib, Version=8.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e
System.Collections.Generic.List`1[[System.String, System.Private.CoreLib, Version=8.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e]]
additionalCategoryNamesToRemove
f5
4d3
MailClient.Abstractions.dll
100666471
MailClient.Abstractions, Version=10.3.0.0, Culture=neutral, PublicKeyToken=null
MailClient.UI.Commands.MoveToTrashCommand`2+<>c__DisplayClass10_0
<ExecuteInternal>b__4
System.Linq, Version=8.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a
g
0
1ee
System.Private.CoreLib.dll
100696999
System.Private.CoreLib, Version=8.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e
System.Collections.Generic.List`1
ForEach
System.Private.CoreLib, Version=8.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e
action
1e
b4
MailClient.Abstractions.dll
100666458
MailClient.Abstractions, Version=10.3.0.0, Culture=neutral, PublicKeyToken=null
MailClient.UI.Commands.MoveToTrashCommand`2
ExecuteInternal
System.Private.CoreLib, Version=8.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e
System.Threading.CancellationToken
cancellationToken
aa
8f1
eM Client.dll
100696634
eM Client, Version=10.3.0.0, Culture=neutral, PublicKeyToken=null
MailClient.UI.LongOperationService+<>c__DisplayClass9_0
<MailClient.UI.ILongOperationService.InitOperation>b__0
System.Private.CoreLib, Version=8.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e
System.Threading.CancellationToken
ct
0
36
eM Client.dll
100706110
eM Client, Version=10.3.0.0, Culture=neutral, PublicKeyToken=null
MailClient.UI.LongOperationService+<>c__DisplayClass15_0`1+<<InitOperation>b__0>d
MoveNext
14
d2
eM Client
/Applications/eM Client.app/Contents/MacOS/eM Client
False
False
False
False
False