Em client backup failure issues

Hi there, I’m having issues with my emclient, i thought it was backing up automatically and had set it o do so every 3 ddays, however it recently crached and and said I needed to restore abackup, when I checked although it was set to back up every 3 days it hadn’t backed up since october and then after the restore I losts of really impottant folders…

when i tried to doa backup i’m getting the following message:
Database backup task failed: There is not enough space on the disk. : ‘H:\em client\backup_202504281406.zip.incomplete’

However its a brand ew 32g flash drive that’s nearly empty so i don’t know why it wont back up and I can’t afford for this to happen again as I’ve now lost loads of really impotant folders I can’t back so any advice would be greatly appreciated !!

I’m also the least techie person you’re likely to meet and don’t know about tech speak so if anyone has any simple avice I’d so much appreciate it !!

Thank you

Paul

As an update I’d also tried to back up to the c drive on my pc too, so I don’t think lack of space is an issue but I’m not 100% sure… thank you !