eM Client Automatic Periodic backup is not working with latest Mac Ventura OS update 13.5.1

1

eM Client V9.2.2054 Automatic Periodic backup is not working with latest Mac Ventura OS update 13.5.1 i did on the 22nd of August.

I’ve disabled it and re-enabled it and re-checked and reset the path to the same location, but still not automatically backing up. If i manually backup eM Client via “File / Backup” that works fine and creates the new dated backup.zip file so the same location folder has no access issues.

I have uninstalled and reinstalled eM Client via the release history page (without deleting the eM Client database folder) but still the same problem. No periodic auto backup is working any longer ?

Wondering if any other users also found this same issue with the latest Mac OS update ?

So sounds like something has changed in the latest Mac OS update thats affected eM Client.

2

Can you check a setting please in your Mac System Settings > General > Login Items.

The eM Client entry needs to be enabled in the section for Allow in the Background.

3

Can you check a setting please in your Mac System Settings > General > Login Items.
The eM Client entry needs to be enabled in the section for Allow in the Background.

Yes eM Client is already enabled in the Login Items / “Allow in Background” as per below screenshot.

Ive even tried today disabling that slider and re-enabling that slider but still the same problem.

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4

I have just noticed similar in Windows 11. My ‘daily’ backup shows last one was a week ago.
I enabled background apps and it then backed up this morning. I wonder why the change?