eM Client and icloud.com mailaccount

Mail
1

I checked, double checked and checked again:

  • emClient on my iPhone has synchronized an email on my icloud emailaccount
  • emClient on my desktop not: refresh, refresh, refresh, waiting waiting check: no mail synchronized

So two different emClient mail-list.

Closing emClient on my desktop and opening it again, et voila there is the missing mail…

It has happened before but this time I have, as I said: checked, double checked, refresh and waiting… to be sure it is a emClient issue…

Synchronizing icloud mailaccounts is not always 100% reliable.

2

emClient on my iPhone has synchronized an email on my icloud emailaccount

emClient on my desktop not: refresh, refresh, refresh, waiting waiting check: no mail synchronized

If eM Client on desktop is not synchronising your iCloud email, then “try closing eM Client” and then “go to your iCloud account online” and remove your current app password “and generate a new app password for the desktop”.

Note: Make sure “it’s a different generated password than the mob app” or it won’t work..

Then once you have the new generated app password for desktop, “reopen eM Client” and you will get a prompt to enter the new app password. Then see if the mail synchronizes.

If the desktop iCloud Mail still doesn’t synchronise after entering the new app desktop password, then go to “Menu / Accounts” and remove and readd your iCloud account via the automatic account wizard at the top and see if that fixes it.

See below links for generating an iCloud app password and setting up iCloud for eM Client.

How to set up iCloud account in eM Client

Simply create an app-specific password just for eM Client. You can find instructions in the official Apple guide.

Step-by-step instructions on iCloud account setup in eM Client can be also found on our web page eM Client with iCloud.

3

I don’t think this is going to solve the problem. eMClient/desktop does synchronise only after closing and restarting it. And after that: synchronising works. So, entering a new password is not the solution.

I will see if it happens again after a sync with eM on my iPhone.

4

I don’t think this is going to solve the problem. eMClient/desktop does synchronise only after closing and restarting it. And after that: synchronising works. So, entering a new password is not the solution

If then generating a new app password makes no difference, then I would next “test with a new database”. To create a new database, “first close eM Client” and then go to the following hidden database folder and rename it to eg: eM Client-Old. Then reopen eM Client & setup as new.

(Hidden database folder Windows)
C:\Users%username%\AppData\Roaming\eM Client

(Hidden database folder Mac)
/Users/User Name/Library/Application Support/eM Client

If a new database then fixes the problem but you need data out of your old database, then “you can do a partial restore in offline mode” to restore that via reading the following blog page.