John2
1
Hello,
After changing the Columns Configuration on some folders, I no longer have Priority as an Available Column on any folders.
I’ve tried resetting folders using Set Defaults but it did nothing.
How do I get Priority back in my Available Columns lists?
Thanks,
John
Gary
2
The priority option is not available if you are using Conversations. So first disable that using Menu > View > Conversations > Disable Conversations.
Then go to a folder where it is not showing, and by right-click on the column header row, choose Columns Configuration.
Make sure that the Priority option is in the right column.
John2
3
Gary,
Did as you suggested and the Priority reappeared. Unfortunately, now I can’s use the Message Count!
Any idea why Priority can’t be used with Conversations enabled?
Thanks,
John
Gary
4
Because Priority is assigned to a message, not a conversation.
When using Conversations the message list is actually a list of conversations.
The priority is still displayed in the message preview though.
John2
5
Ok then…no Priority.
Thanks for the help.