e-mails appearing as code

Hello all,

Certain e-mails that are coming in through eM client appear as a bunch of jumbled code - opening them in Outlook results in them being normal and readable so I’m not sure what the issue could be.

  • it’s not happening for all incoming e-mails
  • it’s happening to both the replies and the quoted text beneath (sometimes just one, sometimes both) but more commonly if you expand the … to reveal the quoted text
  • e-mail has been working fine otherwise

Any ideas?

Thank you!!

You might be viewing your emails as plain text. You can change the setting in Menu > Tools > Settings > Mail > Read. Untick Read all messages in plain text.