Duplicate emails in folders + EM client super SLOW šŸŒ

Hi everyone,
Since weeks, I found a lot of duplicate emails in my foldersā€¦ It sucks and drives me crazy!
Also, it takes ages to open certain emails, move them or scrolling through. No itā€™s not due to my Mac, the last one, M3 chip and half full Go, it should work very smoothly, as it did when I installed Em Client a year agoā€¦
Can you HELP?

no help here? please provide some feedbackā€¦ By the way where is the VIP support, is it this forum?

Since weeks, I found a lot of duplicate emails in my folders.

If you have duplicated messages, you can run the built-in Deduplicator in eM Client on Mac via ā€œMenu / Tools / Deduplicatorā€.

Before running the Deduplicator, make a Manual backup via ā€œMenu / File / Backupā€ incase you need to restore for any reason. You can see when the backup is complete in Show Operations via clicking the drop-down on the right of Refresh.

By the way where is the VIP support, is it this forum?

This is a free user community forum.

For VIP support go to the following page and login with your registered email address and password at the top left and create a support ticket

Also, it takes ages to open certain emails, move them or scrolling through.

If you have an eg: IMAP type server based mail account, you speed up the process of reading and opening attachments etc via enabling downloading messages and attachments offline.etc.

You go to ā€œMenu / Accountsā€. Then click the IMAP tab and you will see under ā€œSync Optionsā€ to download messages and attachments etc as in the V9 and V10 eM Client Yahoo examples below.

(V9.2 IMAP Yahoo account example)

(V10 IMAP Yahoo account example)

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Thank you my dear!, really helpful, I hope it will solve the issues :slight_smile: