drag to folder has stopped working

1

I can no longer drag emails from my inbox to other folders

2

Hello Devorah,
what version of eM Client are you currently running? Check the Help>About section for full version number, please.
What mail account does this issue happen on?

Regards,
Olivia

3

Hi Olivia,

I’m using version 6.0.24928.0 with an Office 365 account. I can still drag and drop by logging into Office 365 webmail, but the functionality stopped working in emclient about a week and a half a ago.

Thanks,

Devorah

4

Hello Devorah,
is there any error message in Tools>Operations window when you try to move your folders?
If so, can you copy it and the content of the Log tab?

Regards,
Olivia

5

There was no error message. It just didn’t work. Rebooting my PC seems to have rectified the problem. Thanks.