Drag messages from Favorites list

Unless I’m missing something it’s not possible to drag a message from a Favorite folder to another folder. So I have to go to the actual folder, then drag it. It would be great to be able to drag directly from the folder as presented in the Favorites list.

Thanks.

Unless I’m missing something it’s not possible to drag a message from a Favorite folder to another folder.

Yes you can normally drag emails directly from Favourites Global folders to any other account folder in the left panel, or drag emails from any account folders added to favourites to any other account folders added to favourites apart from the Drafts, Junkmail & Trash folders.

Seems to drag messages ok for me personally using eg: Imap, graph & pop accounts testing with eg: V10 / 11 Pc & Mac.

So could be possibly your version of eM Client or could be a restriction of your account type.

What version of eM Client are you using. Also are you using Windows or Mac.

What Favourites folder/s are you trying to drag from, and where are you trying to drag to.

Is it an account folder added to Favourites or an Account folder further down in the left panel.

Your reply prompted me to try again and I accidentally omitted a significant detail. I can indeed drag from a Favorite folder, but my Unread folder is displayed as a Favorite and I can’t drag from it.

So I guess my request is actually to drag from the Unread folder / view.

Thanks.

Yes you can normally also drag messages from the Unread Global Favourites folder to any other account folder in the left panel, or any other account folder added to favourites.

The only thing is if its a eg: Gmail account after dragging you have to then remove the originating Tag label after dragging or the message will still show in both places as per how Gmail works.

Hmmm… just tried it and it worked. But I know for a fact that many times previously (over the past few months if not longer) I have tried and it definitely didn’t work, GMail label considerations notwithstanding. I would forget and drag a message (force of habit) and then look for it in the destination folder only to find it definitely wasn’t there. Has something changed? Maybe on Google’s end?

Yes, this is with GMail.

So dragging basically just adds the destination label and that’s that. I tried various key+drag combos but nothing properly “moved” it (i.e., changed labels, not just added another).

My request still stands then: Properly “move” a message from Unread when dragging. :slight_smile:

Thanks.

If you drag an email to a Gmail account label and it doesn’t appear in the destination label after sometime and is also no longer showing in the original Gmail label, then check in “Show Operations” via the dropdown on the right of Refresh to see if eM Client is still synching the changes and if it is wait till it’s finished.

If eM Client is not synching and closing and reopening eM Client still doesn’t show the moved email, then that usually means the local cache in eM Client needs clearing and starting new.

So you would first go online to your Gmail webmail and look in the original & destination folders / labels and see if the emails are showing there.

If the emails are not showing online in the original or destination Gmail folder / labels “then look in your All Mail folder” either in eM Client or online as you might have accidentally dragged / moved the message in a wrong label where you can then drag / move it to the right label if it is in All Mail.

if you also carnt find the message you dragged / moved in All Mail, then I would suggest to contact offical eM Client support to see what do do.

If they are showing online in webmail but are not showing in eM Client even after refreshing the client a few times or closing and reopening, then “right click on All Mail” under your Gmail account and click “Properties at the bottom”. Then click on the “Repair tab” and click Repair. Once cleared your messages will start synching back to eM Client and will be slower to read till fully cached locally again.

Note: Before running the repair make a manual backup via Menu / Backup” incase you need to restore for any reason. You can see when that’s completed in Show Operations.

Yes, this is with GMail

So dragging basically just adds the destination label and that’s that

My request still stands then: Properly “move” a message from Unread when dragging. :slight_smile:

Yes for Gmail accounts if the email is in the Unread Favourites Global folder and you drag / move it to a Gmail account label you have to still remove the original Tag Label after moving.

However if the email is in other Favourites Global folders such as All Inboxes, you can drag / move it to other Gmail account labels without having to then remove the original tag / label.

So I will test this online in Gmail webmail and see if this also happens with the Unread folder or if it’s only eM Client that behaves like this.

If you could also test it online in your Gmail webmail as well to see what happens.

Ok I see there is no dedicated Gmail online Unread folder to test that same drag / move scenario.

So eM Client support might comment on this.

It’s not the end of the world either way, but it would just be convenient.