I just downloaded the latest update to fix crashes. After I start to download update, it states “object already exists”. Never completes the update
Hi Larry, does this occur while using the built-in update feature, or while downloading the installer from our website?
What version of eM Client are you currently using on your computer, can you please check the exact version number in Help > About?
Thank you,
Paul
When using the built in update feature and my version is 6.0.21040.0
Please try to download the installer here: http://www.emclient.com/dist/v6.0.21527/setup.msi and install from the downloaded installer. If the download isn’t able to finish, check if you’re not using a proxy setup on your computer, in such case it might be needed to disable the proxy temporarily in order to update.
Make sure to let us know if the issue persists.
Thank you,
Paul