Down load for offline use

Initial setup
1

I’ve set up with my two hotmail accounts. When I right click and select properties on my first accounts folders I get 3 options: ‘General’ ‘Quote’ and ‘Repairs’. When I right click the folders on the second account I get an extra option ‘Offline’ which I can use to down load the folders’ content to view and work with offline. First where are these stored and second how can I get this  option on my first account?

2

Hello Nev,
this option is only available for IMAP accounts, so I suggest your first Hotmail account is set up with different protocol (POP/Exchange).
These other protocols download your messages for offline use by default (and this data is saved in your database).
For IMAP accounts we only synchronize headers by default to save synchronization time and space on your device.
So that’s why you can choose which folders to download for offline use in the Properties. You can also choose to dowload all messages for offline use in the Tools>Accounts window under IMAP tab.

Regards,
Olivia

3

Thanks for your reply, found it very useful! I’ve checked and both my accounts are IMAP (through hotmail).

My next question is: I have set up several files inside the ‘archive’ file on the account list to store pertinent emails eg “family”, “shopping”, “holiday bookings” etc. Will these also be downloaded for offline use and are they also backed up with the main headers? Also where is the location of the these files and the database?

Thanks again , in anticipation.

Nev

4

Hello Nev,
the other possibility is that one of the account is already downloaded for offline use in full and that is why you have no separate folder offline option.

Archive created in eM Client are locally saved folders. They are located inside your database. The location of your database is found in Tools>Settings>General>Storage section.

Regards,
Olivia

5

I have em client installed on two different computers, and had a similar experience.  Same IMAP account and same version number of em client, but on one I right-click on Inbox and have 4 tabs, including “Offline,” but on the other I have only 3.  I used Tools>Accounts>IMAP  on the second one, but it is strange.