I installed the latest version of eM Client a couple of days ago and have a problem with double line spacing when replying to or forwarding emails. When I compose a new email the default seems to be single line spacing (great!) but I have not been able to find a setting which would allow me to set the line spacing for replies or forwards. The problem persists even if I set replies to be plain text not HTML.
The only way that I can get the spacing back to single line is by going row by row and changing hard enter to soft enter (shift enter) but obviously this is not a solution.
Hi, unfortunately it is not possible to manually adjust the line-height or line-spacing in eM Client, this can occur in case the sender’s e-mail client is using a different line-spacing in the message formatting.
You should however be able to change the formatting in your reply by using the “Paint format” or the “Remove formatting” option in the toolbar, which should reset all text formatting to your default compose preferences.
However, you’ve mentioned this occurs for plain text replies as well? can you please make a screenshot of the issue of the received e-mail and your reply and submit the screenshot here on the forum?
Below please find 3 screenshots: first one of a received email, second my reply (HTML) and third my reply converted to plain text.
In the replies the text I input is single line but everything below my signature is double line spaced. I formatted my signature within eM Client using soft enter and it is unaffected. Switching to plain text does not help.
Hi again, can you please send me the received message, exported to an .eml format as an attachment to my email, [email protected] ? You can export the message by drag and dropping it onto your desktop or by forwarding the message as attachment.
Also please include a reference link to this forum topic when submitting the exported message.
I would like to raise a long‑standing issue that, according to your forum, has existed since at least 2015 — incorrect interpretation of double line breaks when pasting text from external editors (e.g. Sublime Text, Notepad++, VS Code, etc.).
Even when composing in Plain Text mode, eM Client does not recognize a double Enter as a paragraph break, so pasted text collapses and loses readability. Other applications — including basic text editors — handle this correctly.
It has now been 10 years, and this basic functionality is still missing. This is surprising, since proper handling of plain text line breaks is a fundamental feature of any email client.
Request:
Either interpret double line breaks as paragraph breaks when pasting plain text,
Or add a setting that allows users to control this behavior.
I hope you can reconsider the priority of this issue. It is not cosmetic — it directly affects the readability of emails.
Hi, if you still encounter any issue where replying or forwarding an email creates unwanted double line spacing, please share the message in .eml format so we can check and resolve it.
The issue with eM Client not recognizing double Enter as a paragraph break will be investigated. We did not reproduce this issue when pasting the text, but sending the pasted text will remove all the double line breaks.
If you are able to reproduce pasting text from the mentioned external softwares containing double line break points to eM Client, which removes the extra lines, please could you share exact steps to reproduce this issue. Maybe a video? Thank you very much for all the answers.
