Distribution List Name Problem

Contacts
1

I have a distribution list with 5 entries. When I open the distribution list and look at the entries the name for two of the entries is shown as the name of the distribution list instead of the persons name.

I have tried deleting the two entries and then adding them in again but the same problem persists.

I have tried deleting the two entries and then deleting them from my contacts list and then adding them in again to the contacts list and then to the distribution list - same problem.

Also, when I open up a new message and enter one of those people in the “to” box their names show up as the name of the distribution list instead of their names in contacts. The email address is shown correctly.

I have tried closing eM Client and rebooting my computer but nothing changes.

I have eM Client version 10.0.3530.

2

I have a similar problem. On Android and on Desktop, if I receive an e-mail from someone in a distribution list, it says the name of the Distribution list instead of their name (whether they are a saved contact or not).

3

I was finally able to fix this problem by completely uninstalling the EmClient software and then downloading a fresh copy and reinstalling it. Once I set up my account (Gmail) all of my email and contacts downloaded and now work properly.

I recommend making sure that your contacts are stored correctly in the cloud (Gmail in my case) so when you reinstall the account they are all cleaned up and in good shape. Check any distribution lists that you might have to see if they look correct in your cloud based email server.