I am runing eM Client version: 10.3.2619 on Windows and I am a paid member. I have been constantly suffer with the pop-up window saying that I should disable the saving copy etc.
(Sent mail already uploaded by SMTP:Sent mail was already uploaded to your Sentfolder via SMTP, To avoid this warning, disableuploading a copy of sent messages to Sentfolder in Accounts section under General settings for account [email protected] ordisable saving copies of sent messages on yourmail server.)
I have deselect in General settings in eM system but it does not work, the only way is to disable the function in email server? I want to keep my sent email in server but the pop-up window is quite annoying. Is there any way to fix it?
Hi, could you please post a screenshot of the pop-up (or send it to me at [email protected])? Thank you!
I sent the image here. Also one pic says I have deselected from eM Client as requested
And who’s your email provider please? We’d like to try to reproduce the issue.
Is Tencent mail. A Chinese local provider.
Does anyone report the same issue with this provider before?
It seems that yes, this specific error is unique to QQ Mail. Could you please double-check that you disabled the “Save copy of sent” option for all your QQ accounts?
Next, we suggest you try running a repair on your Sent folder. Right-click it in the left sidebar, go to Properties and the Repair tab. Hit Repair and let it resynchronize.
Thanks Kim. I did what you said.
Do you have a plan to fix it soon? I like your products but this is a pain in the ass
