Direct mail to correct folder

[feedrate]

I have three accounts set and all mail goes to a unread folder and not the account folder? Why? How to correct this

[cyberzork]

I have three accounts set and all mail goes to a unread folder and not the account folder.

If you have recently upgraded or installed eM Client V10, that might be “if you have chosen the default install which sets up Inbox categories”, then acct Inbox emails can sometimes then show in other “different Inbox Tabs” and “in the Unread folder”. See my post in the below thread.

All Email Going to Unread but not in Inbox

Sounds like when you upgraded to V10 you chose “the default install” which then categorises all your incoming and existing mail using an algorithm to sort in Inbox mail folders such as eg: Primary, Promotions, Social, Other, Updates etc So look on the right of the Primary Inbox folder and see if you have other different named Inbox Tabs. If you do, then click the link below to see how to move messages back to the Primary tab or any other tab you want for those sender messages in future. You ca…

Now if you don’t have Inbox Categories enabled, then that might be due to a eg: Rule setup to automatically move new incoming email to other account folders which then will only show in the Unread folder and not your account Inbox.

So also go to “Menu / Rules” and check for any Move to Folder type rules. You can dblclick the rules to look inside them. Sometimes the best way to troubleshoot if it’s a rule problem causing it, is to “disable / uncheck” all rules.