Has anything been done about the missing delivery receipts? I have to have these or I need to change a different email client.
We use it for legal communications and delivery receipts is a must.
Update please.
Has anything been done about the missing delivery receipts
Do you have a thread on that specific issue ?
Or if no existing thread, can you elaborate on that.
We provide the function because it is a standard, and because some users still use it. But it is not something you should rely on.
That is because delivery receipts depend on the recipient’s server supporting the function. You can request one, but if their server doesn’t support it, you won’t get one. Most don’t. However, you can always assume your email has been delivered unless your own email provider sends you a message to say it couldn’t deliver the message.
Unfortunately assuming delivery is not how it works in my line of business. I have to prove it the mail was delivered and the only way I can do that is to print a delivery receipt. It’s activated, but I cannot see where it goes IF it is sent. I guess eMClient is not designed for business.
It has nothing to do with the email application you use to send the message, but the functionality on the recipient’s mail server. If the recipient’s server doesn’t support it, and most don’t, you won’t get one even if you ask, regardless of what application you use to send the message.
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lunes 04 marzo 2024 :: 0925hrs (UTC +0100)
To further emphasise the advice from @Gary
Obviously I don’t know where you are, however, that could be irrelevant.
In Europe under GDPR you need explicit permission to track (read confirmation) any EU resident’s emails, whether they are prospects or customers, even if you are sending from outside the EU.
Without your recipients opting in to email tracking, GDPR legislation states you can not use email tracking to tell:
1,/ If an email you sent was opened and or read
2./ When that email was opened
3./ How many times it was opened
4./ If it was transferred to others
5./ To which email server it was sent, including its location
6./ What kind of web navigator and operating system the recipient of the email uses.
Be aware that if you are caught tracking without permission, subsequently prosecuted and convicted the punishments are severe
skybat
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¡Los mejores desde Valencia y mantente a salvo!
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@skybat I’m in South Africa. And I’m not talking about read receipts. These I do get when the recipient clicks to ackowledge receipt. Strange how Outlook does not have a problem, yet you are trying to convince me most mail servers do not respond. Since Outlook is used by most sheeple, I guess I have to crawl back to uncle Bill and apologise for dumping him.
lunes 04 marzo 2024 :: 1836hrs (UTC +0100)
That is NOT what I was doing, all I did was to point a legal issue concerning tracking & automatic read receipts in Europe.
I am sorry if I was not clear and you misunderstood.
skybat
¡Buena suerte!
¡Los mejores desde Valencia y mantente a salvo!
Hablo español, luego portugués, inglés, francés y alemán
con conocimiento de varios otros idiomas.
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