delete from server with IMAP account

I am trying to migrate from Bluemail which I have on phone, tablet, and pc.
With Bluemail, when I delete an email from one of my devices, it deletes from the server. And, thus all devices.

With emclient using the same IMAP account, if I delete an email (or mark an email as read), it stays as unread on the other devises.

In other works, emclient doesn’t seem to be updating the server.

Is this a bug or expected behaviour?

Searching ‘Delete from Server’ in your help only lists discussion regarding POP3 accounts. There isn’t a POP3 tab under Accout setting.

Can you see changes in the other IMAP folders that have been made on the other devices? Like does Sent contain the new emails you sent with your phone or tablet?

Which email provider are you using?

Gary, i need your help!

Hello

I am desperately trying to retrieve sent and received email from our business email address that a recently let go employee erased.  Our emails were through your email program.  We have Bell internet and a Bell email address. I have been trying all week without success from our IT Company who hosts our programs and info remotely.  I have also gotten nowhere with Bell who our email address is from.   The email address from our business was mgdisposal@bellnet.ca

All emails, inbox, sent items; contact lists etc have been erased from Jan 26, 2018 and previous. 

Can someone please contact me as retrieving this information is critical not only to the operation of our day to day business but it may have some critical information on why the email was erased in the first place.  We had let this employee go for cause. 

i can be reached at gianpaul@mgdisposal.ca

 

 

 

Unless the emails are in Trash, or you have a recent backup, there is little chance you will get them back. Bell will be your best hope, as they may be able to restore the account.

I think going forward you may want to make it company policy that employees only use email addresses on your company domain. That server should be backed up so you will probably be able to restore deleted information. Another option is to have employees make regular backups, which could either be stored on the company server which is also backed up, or on removable media stored by the company.

Bell has told me no several times as the emails were deleted off the webmail.

not sure what to do now

See my reply in your other thread.

Hi Gary

I am experiencing the same thing.

Here is a snippet from the logs. Please let me know if you need the full thing. Once it’s in the trash it has a new UID ? Is that possible?

08:16:09.312|016|   * 5630 FETCH (UID 6739 RFC822.SIZE 2820 FLAGS (\Recent) INTERNALDATE “04-Feb-2019 07:15:44 +0000” BODYSTRUCTURE ((“text” “plain” (“charset” “utf-8”) NIL NIL “8bit” 2 1 NIL NIL NIL)(“text” “html” (“charset” “utf-8”) NIL NIL “8bit” 27 1 NIL NIL NIL) “alternative” (“boundary” “000000000000b9756905810c42c8”) NIL NIL) ENVELOPE (“Mon, 4 Feb 2019 08:15:06 +0100” “IMAP test 3” ((“Keegan Rowe” NIL “keegan.rowe” “gmail.com”)) ((“Keegan Rowe” NIL “keegan.rowe” “gmail.com”)) ((“Keegan Rowe” NIL “keegan.rowe” “gmail.com”)) ((“Charger Club of WA” NIL “webmaster” “chargerclubofwa.asn.au”)) NIL NIL NIL “<CAO2bji5bAo4wJwrLA5hNbFJe+NmhM6npq++E…>”) BODY[HEADER.FIELDS (“importance” “x-priority” “references” “content-type”)] {80}

08:16:50.569|011|   A35 UID STORE 6739 +FLAGS.SILENT (\Seen)

08:17:10.481|011|   A37 UID COPY 6739 “INBOX.Trash”
08:17:10.842|016|   A37 OK [COPYUID 1477640165 6739 860] COPY completed.
08:17:10.844|011|   A38 UID STORE 6739 +FLAGS.SILENT (\Deleted)
08:17:11.202|016|   A38 OK STORE completed.
08:17:11.203|011|   A39 UID EXPUNGE 6739
08:17:11.618|016|   * 5630 EXPUNGE
08:17:11.638|016|   * 5629 EXISTS
08:17:11.638|016|   * 0 RECENT
08:17:11.638|016|   A39 OK EXPUNGE completed

08:19:42.881|010|   A4 SELECT “INBOX.Trash”
08:19:43.240|005|   * FLAGS (\Draft \Answered \Flagged \Deleted \Seen \Recent)
08:19:43.240|005|   * OK [PERMANENTFLAGS (* \Draft \Answered \Flagged \Deleted \Seen)] Limited
08:19:43.240|005|   * 3 EXISTS
08:19:43.240|005|   * 0 RECENT
08:19:43.240|005|   * OK [UIDVALIDITY 1477640165] Ok
08:19:43.241|005|   * OK [MYRIGHTS “acdilrsw”] ACL
08:19:43.241|005|   A4 OK [READ-WRITE] Ok
08:19:43.241|011|   A5 UID STORE 860 +FLAGS.SILENT (\Deleted)
08:19:43.241|010|   A6 UID FETCH 859:* (UID RFC822.SIZE FLAGS INTERNALDATE BODYSTRUCTURE ENVELOPE BODY.PEEK[HEADER.FIELDS (importance x-priority references content-type)])
08:19:43.242|012|   A7 UID FETCH 859 (BODY.PEEK[HEADER])
08:19:43.599|005|   A5 OK STORE completed.
08:19:43.602|011|   A8 UID EXPUNGE 860
08:19:43.968|005|   * 2 FETCH (UID 859 RFC822.SIZE 2819 FLAGS (\Seen) INTERNALDATE “04-Feb-2019 07:10:55 +0000” BODYSTRUCTURE ((“text” “plain” (“charset” “utf-8”) NIL NIL “8bit” 2 1 NIL NIL NIL)(“text” “html” (“charset” “utf-8”) NIL NIL “8bit” 27 1 NIL NIL NIL) “alternative” (“boundary” “00000000000079142705810c315d”) NIL NIL) ENVELOPE (“Mon, 4 Feb 2019 08:10:17 +0100” “IMAP Test 2” ((“Keegan Rowe” NIL “keegan.rowe” “gmail.com”)) ((“Keegan Rowe” NIL “keegan.rowe” “gmail.com”)) ((“Keegan Rowe” NIL “keegan.rowe” “gmail.com”)) ((“Charger Club of WA” NIL “webmaster” “chargerclubofwa.asn.au”)) NIL NIL NIL “<CAO2bji5U2OuVpV+zuwJSNK6J3q6jztcv8Bmy…>”) BODY[HEADER.FIELDS (“importance” “x-priority” “references” “content-type”)] {80}
08:19:43.969|005|   * 3 FETCH (UID 860 RFC822.SIZE 2820 FLAGS (\Seen \Deleted) INTERNALDATE “04-Feb-2019 07:15:44 +0000” BODYSTRUCTURE ((“text” “plain” (“charset” “utf-8”) NIL NIL “8bit” 2 1 NIL NIL NIL)(“text” “html” (“charset” “utf-8”) NIL NIL “8bit” 27 1 NIL NIL NIL) “alternative” (“boundary” “000000000000b9756905810c42c8”) NIL NIL) ENVELOPE (“Mon, 4 Feb 2019 08:15:06 +0100” “IMAP test 3” ((“Keegan Rowe” NIL “keegan.rowe” “gmail.com”)) ((“Keegan Rowe” NIL “keegan.rowe” “gmail.com”)) ((“Keegan Rowe” NIL “keegan.rowe” “gmail.com”)) ((“Charger Club of WA” NIL “webmaster” “chargerclubofwa.asn.au”)) NIL NIL NIL “<CAO2bji5bAo4wJwrLA5hNbFJe+NmhM6npq++E…>”) BODY[HEADER.FIELDS (“importance” “x-priority” “references” “content-type”)] {80}
08:19:43.969|005|   A6 OK FETCH completed.
08:19:43.970|010|   A9 UID SEARCH UID 1:696
08:19:43.970|005|   * 2 FETCH (UID 859 BODY[HEADER] {2599}
08:19:43.970|005|   A7 OK FETCH completed.
08:19:44.375|005|   * 3 EXPUNGE
08:19:44.384|005|   * 2 EXISTS
08:19:44.384|005|   * 0 RECENT
08:19:44.384|005|   A8 OK EXPUNGE completed

Kind regards,
Keegan