This morning I got notification that a new version of eM Client is available for download so I downloaded it. However, since then, my new emails are not coming in when they’re sent. It takes about 10 minutes for them to come in. It’s a gmail account and I’ve been having to check in gmail constantly because of the delay. How can I fix this?
In that case send us please your IMAP logs. Thank you.
Where can I access my log and where would I send the log? Should I post it publicly?
Go to menu Tools->Settings->Advanced->Logging and check “IMAP” under the problematic account. Then restart eM Client,
try to simulate the issue and send us (with reference to this topic) the logs using the same logging settings window.