I just sold two Macbooks and forgot to deactivate the eMClient licenses before wiping the drives.
When I try to activate my Macbook I just purchased, will I get the option to deactivate the other licenses?
Alternatively, is there a license manager webpage? I did find one, but it wants GROUP information inputted which I don’t understand.
When I try to activate my Macbook I just purchased, will I get the option to deactivate the other licenses?
Yes normally for personal or non business user licenses, when you activate a new computer with the same license it automatically deactivates the old device license and just works.
Alternatively, is there a license manager webpage? I did find one, but it wants GROUP information inputted which I don’t understand.
The Group Login username is usually emailed to you initially after you have registered. Mine is just “User” as an example with my registered email address and password.
From reading the threads the License Manager i believe is for Business licenses, and i don’t know if that will also work for Non Business versions or Personal paid versions. However someone will update this thread if it does work for non business & personal versions.
I would suggest you email either [email protected] or [email protected] to check “if it does work with Non Business versions or Personal paid versions” and if so what your User Group name is.
If your paid version doesn’t support the License manager and your existing licenses wont activate on your new computers, then support will be able to deactivate the sold Macbook licenses
https://licensemanager.emclient.com
You can manage your license, including remote deactivation.
“eM Client License Manager is a tool for managing licenses and settings for eM Client Pro customers. It enables you to remotely deactivate old unused licenses as well as configure server settings like updates and signatures for your entire company”.