Cyber … Just now I believe it has been resolved. Based on this post from July, my cng key isolation service was disabled for some reason. I started it and put it to active. I opened eMClient and it worked as normal. And I checked Help>Licence and it has info in the box now, which is blank if not activated. Thank you for your time in trying to assist me.
I will edit the title as ‘solved’
Stay safe.
GaryLeader
Something may be interfering with the connection to the server.
As a test, can you completely disable any anti-virus, firewall, proxy or VPN. Sometimes even restarting your router may resolve this. Then restart eM Client and try again.
If that still doesn’t help, some apps turn off specific services that are required for licensing, so there are some you can check. Click on the Windows Start button and type Services. Open the Services option from the results. Check that both Cryptographic services and CNG Key Isolation are running. If they aren’t, start them.
Then try the activation again.