data lose

Emails, accounts,… Im testing eM clients last 2-3 weeks. With 3 IMAP
accounts and local email folders.  Everything ok, until today. Now I open eMclient, and all disapear, is like new installation. No emails, no accounts, no local folders,…

How recovery?

If I try to recovery I get this error:
System.IO.IOException: Acceso denegado a la ruta de acceso ‘C:\Users\Dropbox\eM mail’.
   en System.IO.Directory.InternalMove(String sourceDirName, String destDirName, Boolean checkHost)
   en DbBackup.FormBackup.Restore(String backupFile, CancellationToken cancellationToken)
   en DbBackup.FormBackup.Restore(CancellationToken cancellationToken)
   en DbBackup.FormBackup.<mainform_load>b__28_0(Object a, DoWorkEventArgs b)
en System.ComponentModel.BackgroundWorker.OnDoWork(DoWorkEventArgs e)
en System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)


It looks like a system privilege issue.  You must have full read/write access to the folder which holds the database.

A question related to a blank database to begin with-- did you move the database?

Hello Antonio,

Please make sure that you have the rights to the folder “C:\Users\Dropbox\eM mail” correctly set. Currently, eM Client can’t access it.